Organization
Body Organization
15
From the top of an organization,
you can see far but only a few
levels deep into the organization.
From the bottom of an
organization, you cannot see
the 20,000 foot view and
only a few levels up.
Successful organizations
find ways to communicate
up and down the mountain!
16
Organization
Perspective
17
The “Small” Stuff
MATTERS
Inefficiencies
Work arounds, fixes not
Solutions, out dated
methods, no standard
process
Disrepair
Broken or outdated
equipment, shabby
Work areas
Poor Performance
Low performers, bad
attitudes, no empower-
ment,bureaucracy
18
Broken Window
Theory of Crime
Principle: If a broken window
is left unattended,
Crime increases in
that area.
Why? People assume no
one cares about
that area so they
can do whatever.
19
IS YOUR
CURRENT
CULTURE
20
“You can’t put
$10 million in a
$5 million business
(You have to expand).”
– Michael Carrigan
21
If team members
are misusing the
internet, address
it directly rather
than limiting every-
one’s access.
22
Don’t use an IT
Solution to Solve a
personnel problem!
23
Many companies have a
Significant gap between their
Stated culture (the one post-
ed in the lobby) and their
hidden culture (the reality
of what’s really going on).
MIND
THE
GAP!
24
Stated Culture
Hidden Culture
25
HIRE the right people for a job
