Hacking Design. Avinash Rajagopal

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Steve Jobs came and said, ‘Why don’t we build it for them?’”16 The rest is history. The success of Apple II and significant investments in the company changed everything. And if Apple’s ex-CEO John Sculley is to be believed, equally instrumental in the early transformation of this hacker-founded company was Steve Jobs’s penchant for industrial design.17

      Meanwhile, vast simplifications in electronics technology in the 1990s made it easier for hackers to start manipulating consumer products. In 2005, Dale Dougherty, a co-founder of O’Reilly Media, which published computer books, founded a DIY magazine called Make. “People had started to take things apart, like the early TiVo cable boxes,” Dougherty explains, “and I thought the future of computing would not just be in computers, but it would be out in the world itself, too.”18 Make would become one of the most influential magazines of the hacker movement in the United States, mentoring and nurturing people like Bre Pettis, who worked for the publication between 2006 and 2008.

      The magazine also opened up the movement to people with wider interests. The term maker began to be used for people who wanted to take things apart and put them together, but who were not necessarily interested in sophisticated technology. The word hacker took on connotations of tech-fetishism and subversiveness, and maker is now often used as a less extreme term. Unfortunately, it is also a singularly empty term because almost anyone can call herself a maker of some kind. Nonetheless, once Make magazine had organized the first Maker Faire in 2006, the word stuck. In April of that year, O’Reilly Media launched Craft magazine, and brought a lot of craftspeople—now called crafters—into the community.

      The terms used to describe hackers have continued to proliferate. From French, via the writings of the anthropologist Claude Levi-Strauss, comes the word bricoleur,19 somehow conveying the impression of a disorganized, magpie-like handyman. The Wall Street Journal used the verb tinkering to describe what people do at hacker collectives like NYC Resistor,20 and this word has been claimed by many as a sort of blanket term for hackers and makers. However, having a fluid identity seems to actually help the hacking movement along, by allowing people to venture into new modes of working. “Especially among the hackers who came from the software world, there is now more respect for skill in actually making things,” says full-time hacker and part-time digital security consultant Eleanor Saitta. “There is more of a culture of getting your hands dirty.”21

      Over the past four years, all kinds of projects have come out of this culture. Some of these are small interventions, allowing people to ameliorate the objects they use. British design student Jane ni Dhulchaointigh worked with a team of material scientists to develop Sugru: a Play-doh–like substance that sticks to almost any surface and hardens into shape. On her website, Dhulchaointigh asks her customers to “Hack things better.” “Make your stuff last,” she tells them. “Hack it perfect for you.” And they do, sending her photographs of repaired mugs, new handles for penknives, and zany cases for cellphones. Time magazine listed Sugru among the fifty best inventions of 2010.22

      Other hackers take more critical stands. In 2006, Radio Frequency Identification (RFID) tags were integrated into U.S. passport cards, despite concerns that anyone with an RFID reader might be able to steal important personal information. Saitta began to hunt for a metallic cloth from which to make shielding wallets and pouches. But San Francisco–based hacker Chris Paget went one step further. Standard RFID readers can read information from six inches away. Using components bought on eBay, Paget hacked one of these readers to work at a distance of thirty feet, effectively decimating the claims of the U.S. Customs and Border Protection Department that the RFID tags were perfectly secure.23

      This concern with flows of information is built into the foundations of the hacking movement. When Bre Pettis declares the “Epoch of Sharing,” and advocates the easy exchange of ideas within communities, he is echoing one of the earliest tenets of the Hacker Ethic—that all information should be free. In his seminal book on digital hackers, senior Wired magazine journalist Steven Levy explains: “Hackers believe that essential lessons can be learned about the systems … from taking things apart, seeing how they work, and using this knowledge to create new and even more interesting things. They resent any person, physical barrier, or law that tries to keep them from doing this. … In a perfect hacker world, anyone pissed off enough to open up a control box near a traffic light and take it apart to make it work better should be perfectly welcome to make the attempt.” 24

      The other thing hackers are incessantly obsessed with is tool making. In a sense, Makerbot is itself a tool, but Thingiverse.com is full of files for vises and clamps, wrenches and screwdrivers that can be made on a 3D printer. Anything can be made into a tool, including outdated Makerbot parts. Donutman_2000 has uploaded instructions for converting the MK4—the plastic extruder that used to come with the first version of the Makerbot—into a nifty little Plastic Welding Gun.

      In developing his idea of the bricoleur, Levi-Strauss pays special attention to tools. Unlike the engineer, who has a task and conceives and procures raw materials and tools that are suitable for that task, the bricoleur must always make do with what he has. What tools he needs must be sourced only from this finite world, no matter what the task may be.25 The engineer operates within the necessities of the task, the designer within the parameters of his brief, but the hacker operates within the possibilities of his tools.

      In the real world this plays out in two ways. When considering the Makerbot as a final product, for instance, the engineer might revel in the very existence of such a technology, while the hacker would only be interested in what it could do. When considering the Makerbot’s purpose as a tool, the designer might wonder what it could make, but hackers, as we have seen, in the early efforts to develop desktop 3D printers, are concerned with how the tool can make more tools. Metis is indeed the presiding goddess of the hacker’s world, where cunning must be used to take something apart, and then put it back together so that more cunning may be used to take it apart again. For a hacker, there is no such thing as a finished product.

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