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Table of Contents
1 Cover
6 Preface
7 PART I: The Personalized Workplace 1 The Origin and Evolution of Workplace The Value of Location Next-Generation Remote Working Sources Cited 2 Personalizing the Workplace The People-Centric Workplace “Demographics Is Destiny” Baby Boomers Gen X Millennials Gen Z Gen Alpha Young Talent Adapting to Remote Work The Liquid Workforce The Bottom Line for the Personalized Workplace Sources Cited 3 The Future Is Flexible The Rise of the Hybrid Workplace How Hybrid Working Is Changing the Nature of Work Sources Cited
8 PART II: The Responsible Workplace 4 The Purpose-Driven Workplace The Purpose of the Office Market Remains Sources Cited 5 The New Corporate Responsibility Environment and Sustainability Health and Wellness Diversity/Equity/Inclusion (DEI) Sources Cited 6 A Resilient Workforce, Workplace, and Portfolio The Traditional View of Resiliency The Changing Definition of Resilience Hybrid Working Is a Hallmark of Resilience Resilience Requires Cooperation Sources Cited
9 PART III: The Experiential Workplace Sources Cited 7 The Human Experience in the Corporate Office What Is the Human Experience? Critical Experiential Attributes Sources Cited 8 Experience in the Intelligent Digital + Physical Space Defining the Intelligent Workplace The Intelligent Workplace Experience The New Hybrid, Intelligent, and Digitized Workplace Is Here Innovative Real Estate Solutions Keep Expanding The Challenges of a Hybrid Environment Sources Cited
10 PART IV: The Path Forward 9 Reimagining the Workplace: How? The Emerging Winning Model for Workplace New Workplace Priorities What Is Your Human Experience Strategy? Prioritizing Workplace Investments Managing the Dynamic Hybrid Workplace and Optimizing the Real Estate Portfolio Identifying Experience Metrics That Matter From Corporate Real Estate Team to Workplace Experience Manager Sources Cited 10 Strategic Framework: Journey to the Hybrid Workplace 1.0 Elements of The Personalized Workplace 2.0 Elements of the Responsible Workplace 3.0 Elements of the Experiential Workplace Path
