What gets examined?
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63. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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64. How do you keep key subject matter experts in the loop?
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65. How do you manage scope?
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66. Will team members perform Safety and Health work when assigned and in a timely fashion?
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67. Is there a critical path to deliver Safety and Health results?
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68. How do you manage unclear Safety and Health requirements?
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69. What is in scope?
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70. Are the Safety and Health requirements complete?
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71. What are the dynamics of the communication plan?
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72. How does the Safety and Health manager ensure against scope creep?
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73. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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74. What are the record-keeping requirements of Safety and Health activities?
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75. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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76. Is the Safety and Health scope manageable?
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77. How do you manage changes in Safety and Health requirements?
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78. In what way can you redefine the criteria of choice clients have in your category in your favor?
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79. What are the core elements of the Safety and Health business case?
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80. What information do you gather?
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81. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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82. Are audit criteria, scope, frequency and methods defined?
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83. What sources do you use to gather information for a Safety and Health study?
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84. What knowledge or experience is required?
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85. What is the worst case scenario?
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86. Are required metrics defined, what are they?
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87. Who is gathering information?
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88. If substitutes have been appointed, have they been briefed on the Safety and Health goals and received regular communications as to the progress to date?
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89. Who approved the Safety and Health scope?
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90. Are roles and responsibilities formally defined?
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91. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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92. Have specific policy objectives been defined?
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93. Does the team have regular meetings?
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94. What system do you use for gathering Safety and Health information?
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95. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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96. Are the Safety and Health requirements testable?
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97. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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98. Are task requirements clearly defined?
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99. How do you hand over Safety and Health context?
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100. How do you build the right business case?
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101. Has a Safety and Health requirement not been met?
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102. What scope to assess?
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103. Is Safety and Health linked to key stakeholder goals and objectives?
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104. What baselines are required to be defined and managed?
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105. What is the scope of the Safety and Health effort?
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106. Is the scope of Safety and Health defined?
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