Engaged. Amy Bucher

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href="#litres_trial_promo">A World of Possibility

       Where There’s a Will

       Organizing Your Research to Detect Ability Blockers

       The Upshot: Be a Detective

       PERSPECTIVE

       Steve Portigal and Discovering the Unexpected

       CHAPTER 6

       Fix You

       Solving Ability Blockers

       Prioritizing Ability Blockers

       Overcoming Ability Blockers

       Translating Intervention Functions to Solution Features

       Tried and True Ability Enhancers

       Watch Out! Ethical Considerations in Designing for Ability

       The Upshot: Pick the Right Solution

       PERSPECTIVE

       Sheryl Cababa and the Systems Lens

       CHAPTER 7

       Harder, Better, Faster, Stronger

       Designing for Growth

       Motivating Growth

       The Feedback Playbook

       Watch Outs: Common Missteps

       Good Feedback Is for the User

       The Upshot: Feedback for All

       PERSPECTIVE

       Diana Deibel and Employee Performance

       CHAPTER 8

       Come Together

       Design for Connection

       What Can Social Support Do?

       Social Support in Real Life

       Supportive Combat

       Taking Social Support Online

       The Upshot: Everybody Needs Somebody

       PERSPECTIVE

       Josh Clark and the Power of Sharing

       CHAPTER 9

       Mr. Roboto

       Connecting with Technology

       Amp Up the Anthropomorphization

       Everything Is Personal

       Speak My Language

       Robots with Personality

       Two-Way Transmission

       Authenticity, Again

       The Upshot: People + Product = Love

       PERSPECTIVE

       Alison Darcy on Robot Therapists

       CHAPTER 10

       A Matter of Trust

       Design Users Can Believe In

       Why Trust Is So Important

       Hello, My Name Is

       All Aboard

       Deliver on Trust

      

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