“Opportunity is missed by most people because it is dressed in overalls and looks like work.” - Thomas A. Edison
“Far and away the best prize that life offers is the chance to work hard at work worth doing.” - Theodore Roosevelt
“Going to work for a large company is like getting on a train. Are you going sixty miles an hour or is the train going sixty miles an hour and you’re just sitting still?” - J. Paul Getty
“The world is full of willing people, some willing to work, the rest willing to let them.” - Robert Frost
“So much of what we call management consists in making it difficult for people to work.” - Peter Drucker
”Nothing is really work unless you would rather be doing something else.” - James M. Barrie
”I’m a great believer in luck, and I find the harder I work the more I have of it.” - Thomas Jefferson
“Success in business requires training and discipline and hard work. But if you’re not frightened by these things, the opportunities are just as great today as they ever were.” - David Rockefeller
HR clerks FACTS:
Summary, What HR clerks do, Work Environment, How to become one, Pay, Job Outlook, Similar Occupations and Contacts for More Information.
Information Clerks
Summary
Information clerks assist with maintaining records, collecting data and information, and responding to customers’ questions or concerns.
Quick Facts: Information Clerks
2010 Median Pay $29,990 per year
$14.42 per hour
Entry-Level Education See How to Become One
Work Experience in a Related Occupation None
On-the-job Training See How to Become One
Number of Jobs, 2010 1,605,300
Job Outlook, 2010-20 7% (Slower than average)
Employment Change, 2010-20 108,900
What Information Clerks Do
Information clerks provide administrative and clerical support in a variety of settings. They help maintain records, collect data and information, and respond to customers’ questions or concerns.
Work Environment
Information clerks work in medical offices, government agencies, law offices, and private businesses. Most work full time.
How to Become an Information Clerk
A high school diploma is enough for most positions, but some employers prefer workers who have some education beyond high school.
Pay
The median annual wage of information clerks was $29,990 in May 2010.
Job Outlook
Employment of information clerks is expected to grow by 7 percent from 2010 to 2020, slower than the average for all occupations. However, employment growth will vary by specialty.
Similar Occupations
Compare the job duties, education, job growth, and pay of information clerks with similar occupations.
O*NET
O*NET provides comprehensive information on key characteristics of workers and occupations.
Contacts for More Information
Learn more about information clerks by contacting these additional resources.
What Information Clerks Do
Hotel, motel and resort desk clerks provide customer service to hotel guests and other customers often at the hotel’s front desk.
Information clerks provide administrative and clerical support in a variety of settings. They help maintain records, collect data and information, and respond to customers’ questions or concerns.
Duties
Information clerks typically do the following:
Keep records and information
Help colleagues and customers with routine administrative work
Prepare and locate records and information that colleagues and customers need
Ensure that colleagues and customers follow proper procedures
Information clerks generally manage a particular kind of information or record. Some clerks work in a particular setting.
Correspondence clerks review and respond to inquiries from the public, other businesses, or other departments. They gather information and data so that they can give accurate answers to questions and requests. Correspondence clerks write letters or email in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. They may have to gather data before replying.
Court clerks organize and maintain the records of the court for which they work. They prepare the calendar of cases, also known as a docket, and tell attorneys and witnesses when they need to appear in court. Court clerks put together materials for court proceedings and prepare, file, and forward case files. They also keep records of, and answer inquiries about, court proceedings.
Eligibility interviewers do interviews both in person and over the phone to determine if applicants qualify for government assistance and resources. They answer applicants’ questions about benefits and programs and refer them to other agencies or programs when their own agency cannot help.
File clerks keep companies’ and organizations’ paper or electronic records. They enter data into, organize, and retrieve files. In organizations with electronic filing systems, file clerks scan and upload documents.
Hotel, motel, and resort desk clerks provide customer service to guests, often at the facility’s front desk. They check guests in and out, assign rooms, and verify guests’ method of payment. They also keep records about which rooms are occupied and take reservations. These clerks answer guests’ questions and respond to their concerns. For example, they may give guests directions or send housekeeping staff to their room if it is not clean.
Human resources assistants provide administrative support to human resource departments. They keep personnel records, collecting information about employees, such as their addresses, employment history, and performance evaluations. They post information about job openings and review the resumes and applications
