style="font-size:15px;"> ‘We as in you and me, or we as in Fortissimus?’
‘We as in Mr Naismith and Fortissimus.’
‘Does that mean you’re not going to tell me about it?’
Haroun stared down at the file. ‘Client confidentiality. You should understand that.’
‘I wouldn’t be here if Henry didn’t trust me. Why don’t you give him a call and confirm that you can tell me anything you would tell him? That way, I get it from the horse’s mouth rather than via Chinese whispers.’
His straight brows twitched. ‘Even if he agreed, it wouldn’t be fair of me to have the conversation with you before I have it with him.’
‘So get Henry over. I don’t mind waiting.’ As long as I can keep looking at you, I added mentally.
Haroun inclined his head, conceding. ‘I’ll call him,’ he said.
He was gone for the best part of ten minutes. Instead of fishing a computer magazine out of my shoulder bag, or dictating a report into my microcassette recorder, I daydreamed. What about is nobody’s business but mine.
When Haroun came back, he looked serious. ‘I’ve explained the situation to Mr Naismith, and he was quite insistent that I should discuss the ramifications with you.’
I was too well brought up to say, ‘I told you so,’ but according to Richard I’ve cornered the market in smug smiles. I hoped I wasn’t displaying one of them right then. ‘So, tell me about it,’ I said, locking eyes.
Haroun held my gaze for a long few seconds before turning back to his file. ‘As I said, we’ve had other incidents very similar to this. These thefts have all been from similar properties – medium-sized period properties that are open to the public. In each case, the thieves have broken in as near to the target as they could get. In a couple of cases, they’ve smashed through a window, but in a property like Birchfield Place, that obviously wasn’t appropriate. They ignore the alarms, go straight to the object they’re after, whip it off the wall or out of its case and get out. We estimate the longest they’ve been inside a property is five minutes. In most cases, that’s barely enough time to alert the police or the security guards, never mind get anyone to the site.’
‘Very professional,’ I commented. ‘And?’
‘We’re very unhappy about it. It’s costing us a lot of money. Normally, we’d simply have to bite the bullet and increase premiums accordingly.’
‘I hear the sound of a “but” straining at the leash,’ I said.
‘You have very acute hearing, Ms Brannigan.’
‘Kate,’ I smiled.
‘Well, Kate,’ he said, echoing the smile, ‘here comes the “but”. The first of our clients to be robbed in this way was targeted again three months later. Following that, my bosses took a policy decision that in future, after stately homes had been robbed once, we would refuse to reinsure unless and until their security was increased to an acceptable level.’
He might have looked like an ancient Assyrian, but Michael Haroun sounded exactly like a twentieth-century insurance man. We won’t make a drama out of a crisis; we’ll make a full-scale tragic grand opera. Pay your spiralling premiums for ten years good as gold, and then when you really need us, we’ll be gone like thieves in the night. Nothing like it for killing adolescent fantasies stone dead. ‘And what exactly is your definition of “an acceptable level”?’ I asked, hoping he was receiving the cold sarcasm I was sending.
‘Obviously, it varies from case to case.’
‘In Henry’s case then?’
Haroun shrugged. ‘I’d have to get one of our assessors out there to make an accurate judgement.’
‘Go on, stick your neck out. I know that comes as easy to an insurance man as it does to an ostrich, but give it a go.’ I kept my voice light with an effort. This was my security system he was damning.
He scowled, obviously needled. ‘Based on past experience, I would suggest a security guard on a 24-hour basis in the rooms where the most valuable items are sited.’
I shook my head in disbelief. ‘You really believe in getting shut of clients who have the temerity to get robbed, don’t you?’
‘On the contrary. We want to ensure that neither we nor our clients are exposed to unacceptable losses,’ he said defensively.
‘The cost of that kind of security could make the difference between profit and loss to an operation the size of Henry’s. You must know that.’
Haroun spread his hands out and shrugged. ‘He can always put up the admission charges if it’s that crucial to the economics of running the place.’
‘So you’re saying that as of now Birchfield Place is uninsured?’
‘No, no, you misunderstand me. But we will retain a portion of the payout on the stolen property until the security levels are rendered acceptable. Kate, we do care about our clients, but we have a business to run too, you must see that.’ His eyes pleaded, and my fury melted. This was bad for my business, so I forced myself to my feet.
‘We’ll keep in touch,’ I said.
‘I’d like that,’ he said, getting to his feet and nailing me with the sincerity in his voice.
As we walked back to the lift, my brain checked in again. ‘One more thing,’ I said. ‘How come I haven’t been reading about these raids in the papers?’
Haroun smiled the thin smile of a lizard. ‘We like to keep things like this as low profile as possible,’ he said. ‘It does our clients’ business no good at all if the public gain the impression that the choicest exhibits in their collections are no longer there. The thefts have been quite widely scattered, and the policy has been only to release the information to local press, and even then to keep it very low key. You know the sort of thing: “Thieves broke in to Bloggs Manor last night, but were disturbed before they could remove the Manor’s priceless collection of bottle tops.”’
‘You just omit to mention that they had it away on their toes with the Constable,’ I said cynically.
‘Something like that,’ he agreed. The lift pinged and I stepped inside as the doors opened. ‘Nice talking to you, Kate.’
‘We must do it again some time,’ I said before the doors cut him off from me. The day was looking up. Not only had I met Michael Haroun, but I knew where to go next.
I’m convinced that the security staff at the Manchester Evening Chronicle think I work there. Maybe it’s because I know the door combination. Or maybe it’s because I’m in and out of the building with a confident wave several times a week. Either way, it’s handy to be able to stroll in and out at will. Their canteen is cheap and cheerful, a convenient place to refuel when I’m at the opposite end of town from the office. That day, though, I wasn’t after a bacon butty and a mug of tea. My target was Alexis Lee, the Chronicle’s crime correspondent and my best buddy.
I walked briskly down the newsroom, no one paying any attention.
