reminder of your company’s roadmap with cut out words, phrases, and images that express the destination you have in sight for the business. Encourage team members to add to it, which will give them a sense of ownership and help ingrain the vision into their daily activities
There are some expressions to help you go in this direction:
HOW TO SET EXPECTATIONS
• You know what you need to do. Do I need to spell it out for you?
• I expect a lot from you, but I also expect a lot from myself.
• I set the bar reasonably high, so just do the best you can.
• I don’t expect you to become a workaholic, but you need to do your best
• I’d like to go over some goals for this quarter. Are you game?
HOW TO ASSIGN TASKS
• Everyone just needs to carry their own weight; the rest will work itself out.
• Please let me know what you’d like to do; I want everyone to be happy.
• I’d like to talk about assigning individual tasks. Everyone should let me know their preferences.
HOW TO DELEGATE TASKS
• I think this would be right up your alley. What do you think?
• I think you’d be the best person to handle this particular job.
• I will delegate some tasks, but feel free to let me know if something doesn’t suit you.
• Everyone has a specific task to accomplish; if one fails, we all fail.
• It ultimately comes down to this: I delegate, you do it, we all win.
• Your assignments are fixed and nonnegotiable.
HOW TO REWARD EXCELLENCE
• We consider working here the highest reward of all.
• We’re very proud of your dedication and hard work. Keep it up.
• I knew I could count on you.
• Have I told you lately how valuable you are to this company?
• Our success is a direct result of the outstanding work you do here. Thank you!
• If you keep this up I think a bonus may be in the works.
• Given everything you’ve done, I’d like to reward you with a few paid days off.
• What would you like best: a vacation, a bonus, or a raise? Or would you like all three?
HOW TO PROVIDE INCENTIVES
• Since you need some motivation, here are the incentives for this project.
• Everyone needs something attainable to shoot for, so here is what I can do for you.
• What sorts of incentives would motivate you the most?
• I’d like to tailor these incentives to each person individually; that way, they’ll be much more effective.
HOW TO BUILD/INSPIRE CONFIDENCE
• You have every reason to be confident and self-assured.
• I wonder why you are so modest about your accomplishments.
• Your stellar skills/experience should make you much more confident than you are.
• Feelings follow actions; if you pretend you are confident, soon you will be.
• I think this would be right up your alley. What do you think?
•I think you’d be the best person to handle this particular job.
HOW TO BOOST YOUR TEAM’S CONFIDENCE
• Without confidence, you’ve got everything to lose and nothing to gain.
• I hired each of you because I know you can get the job done.
• If you were honest with yourselves, you’d know just how great you are.
• Don’t feel shy about your accomplishments; let them shine
HOW TO PRAISE AN EMPLOYEE
• I don’t typically praise people, but in your case I’ll have to make an exception.
• You do creditable work here.
• I’m proud of all you’re done here.
• I don’t know of a better employee, here or anywhere else.
• You’ve outdone yourself once again.
HOW TO PRAISE YOUR TEAM
• This team is clearly a cut above the rest.
• No single team has ever done as much; you are all to be commended.
• I have never witnessed such excellence in a team. This is absolutely unprecedented.
HOW TO BOOST TEAM/DEPARTMENT MORALE
• Look, these ebbs and flows are a part of life. Just roll with the punches.
• I know things look bleak now, but I’m hoping they will get better. •
• I have a plan to help get us out of this morass, I promise.
• Let’s work together to figure out a way to rediscover our joy in our work.
HOW TO NUDGE UNDER-PERFORMERS
• If I’m coming down hard on you, it’s because I know you’re capable of so much more.
• It’s going to take some work, but I know you’ll succeed if you really try.
• I know you’re having trouble, but I am certain you will figure it out.
• What can we do to encourage you to raise the bar on your performance?
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