CompTIA Project+ Study Guide. Heldman Kim

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that cover major topic areas. Each section is explained in sufficient detail to become a Project+ certified professional. Certain areas have been expanded upon, which are important concepts to know. However, they do not map directly to an exam objective.

      You will learn the following information in this book:

      Chapter 1: Initiating the Project provides a high-level overview of project management, introducing the basic terminology of project management, including the types of organization structures a project manager may work in.

      Chapter 2: Project Team Roles and Responsibilities outlines the various roles involved in project management, from stakeholders and project champion/sponsors to project manager and project team members.

      Chapter 3: Creating the Project Charter begins with a detailed discussion of the process groups defined by PMI®: Initiating, Planning, Executing, Monitoring and Controlling, and Closing. It then examines the elements of the project charter, whose definition is the most important Initiating process, and concludes with an overview of the kickoff meeting.

      Chapter 4: Creating the Work Breakdown Structure moves into project planning, beginning with documenting the project scope and understanding project influences and constraints and concluding with the decomposition of project tasks into a work breakdown structure.

      Chapter 5: Creating the Project Schedule extends planning to creation of a detailed project schedule. It covers the entire schedule planning process, beginning with identifying and sequencing the tasks to be performed and allocating resources. You’ll learn how to calculate task durations and the critical path through them, as well as determine milestones and set a baseline and obtain approval. Finally, you’ll see how to establish a governance process.

      Chapter 6: Resource Planning and Management continues project management into the execution phase with management of the project team. You’ll learn about determining resource needs, personnel management, conflict resolution, and the role of the kickoff meeting in team building.

      Chapter 7: Defining the Project Budget and Risk Plans covers cost estimating and cost budgeting and the risk activities and strategies for your project. You’ll learn the basic techniques of estimating and then tracking costs, along with risk analysis and planning.

      Chapter 8: Communicating the Plan covers the role of communication – with stakeholders, team members, and others – in project management. You’ll learn what information needs to be communicated and how to do so most effectively.

      Chapter 9: Processing Change Requests and Procurement Documents shows how to deal with changing project requirements, with a particular look at the Agile methodology devised for the rapidly evolving requirements of software development. It also looks at the types of organizational change that can affect a project and the specific documents used in dealing with vendors.

      Chapter 10: Project Tools and Documentation looks at some of the project tools and documentation needed to inform stakeholders, to document action items and meeting minutes, and to analyze the performance and results of the work of the project. It also reviews the steps a project manager will take in closing out a project.

      

CompTIA periodically updates and revises exam objectives even after an exam has been released. Even if you have already downloaded the exam objectives, it’s always a good idea to check and make sure you have the most current version. To get the exam objectives for the CompTIA Project+ certification, please go to https://certification.comptia .org/certifications/project.

      

Every question on the Project+ exam is a multiple-choice format. I used this same format for all the questions and practice exams in this study guide.

      

Many of the examples used to demonstrate practical application of the material in this book focus on IT projects because IT project managers were the original target audience for this exam. However, the techniques and concepts discussed in this book are not limited to IT projects. The information discussed in this book can be applied to projects in any industry.

      Interactive Online Learning Environment and Test Bank

      I’ve put together some really great online tools to help you pass the Project+ exam. The interactive online learning environment that accompanies the Project+ exam certification guide provides a test bank and study tools to help you prepare for the exam. By using these tools you can dramatically increase your chances of passing the exam on your first try.

      The online section includes the following:

      Sample Tests Many sample tests are provided throughout this book and online, including the assessment test, which you’ll find at the end of this introduction, and the chapter tests that include the review questions at the end of each chapter. In addition, there are two bonus practice exams. Use these questions to test your knowledge of the study guide material. The online test bank runs on multiple devices.

      Flashcards The online text bank includes more than 150 flashcards specifically written to hit you hard, so don’t get discouraged if you don’t ace your way through them at first! They’re there to ensure that you’re really ready for the exam. And no worries – armed with the review questions, practice exams, and flashcards, you’ll be more than prepared when exam day comes! Questions are provided in digital flashcard format (a question followed by a single correct answer). You can use the flashcards to reinforce your learning and provide last-minute test prep before the exam.

      Other Study Tools A glossary of key terms from this book and their definitions are available as a fully searchable PDF.

      

Go to www.wiley.com/go/sybextestprep to register and gain access to this interactive online learning environment and test bank with study tools.

      How to Use This Book

      If you want a solid foundation for the serious effort of preparing for the CompTIA Project+ exam, then look no further. I’ve spent hundreds of hours putting together this book with the sole intention of helping you to pass the exam as well as really learn about the exciting field of project management!

      This book is loaded with valuable information, and you will get the most out of your study time if you understand why the book is organized the way it is.

      So to maximize your benefit from this book, I recommend the following study method:

      1. Take the assessment test that’s provided at the end of this introduction. (The answers are at the end of the test.) It’s okay if you don’t know any of the answers; that’s why you bought this book! Carefully read over the explanations for any question you get wrong and note the chapters in which the material relevant to them is covered. This information should help you plan your study strategy.

      2. Study each chapter carefully, making sure you fully understand the information and the test objectives listed at the beginning of each one. Pay extra-close attention to any chapter that includes material covered in questions you missed.

      3. Answer all the review questions related to each chapter. (The answers appear in Appendix A.) Note the questions that confuse you, and study the topics

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