The ''Maintenance Insanity'' Cure: Practical Solutions to Improve Maintenance Work. Roger D. Lee

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Audit and Feedback Form

      Job Package Audit Date:________________

      1. WO # and job description:_____________________

      2. Score the information you were given: 0 = None to 5 = Just what I needed SCORE—did you get any information “Y or N” and how good was it “1 – 5”

Was there a printout of the work order long text or other scope description?	(Y/N)	_________
Did you understand what to do to solve the problem?	(Y/N)	_________
Did you understand when this job is to be completed?	(Y/N)	_________
Did you know the exact location and when the job is to start?	(Y/N)	_________
Were materials provided or staged when the job was assigned?	(Y/N)	_________
Was safety and permit information provided for the specific job?	(Y/N)	_________
Was the name of the LOTO/area contact provided?	(Y/N)	_________
Were needed support resources available at the start?	(Y/N)	_________
Were pictures, sketches, or drawings provided?	(Y/N/NA)	_________
If personal lifting was required, was the weight specified?	(Y/N/NA)
Was the test equipment calibrated and provided?	(Y/N/NA)	_________
Was the equipment down and ready at the scheduled start?	(Y/N)	_________

      3. What other questions do you have that could have been answered prior to starting this job that could have made your work more efficient or eliminated delays or problems?

      

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      4. Now that you have finished this job, what feedback can you provide to the planner that will make it easier to do next time?

      

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      Audit Performed by:______________________________________________________________________________

      This second form can provide a good source of information from the mechanics to help the planners make each repeat job better the next time it is performed.

Mechanic Job Feedback

      WO #____________________ Date:_________________________________________________________

      WO description:_______________________________________________________________________________

      ____________________________________________________________________________________________

1. Was this job an emergency, was it a break-in, or was it scheduled?	(E/B/S)
2. Was a job package provided when the work was assigned?	(Y/N)
3. Were the equipment and permits ready for the start of work?	(Y/N)

      4. Identify causes of delays and actual time lost:_____________________________________________________

      ________________________________________________________________________________________

5. Did the information shared from the planner, team manager, or scheduler help you do the job more efficiently?

(Y/N)

      6. What else did you need to know?_______________________________________________________________

      _________________________________________________________________________________________

      7. What parts were needed that were not provided?___________________________________________________

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8. Did stores have the materials you needed to do the job?

(Y/N)