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101. How do you hand over Firmware as a Service context?
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102. Are required metrics defined, what are they?
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103. What key stakeholder process output measure(s) does Firmware as a Service leverage and how?
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104. When is/was the Firmware as a Service start date?
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105. How do you build the right business case?
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106. What scope do you want your strategy to cover?
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107. What are the Firmware as a Service tasks and definitions?
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108. Are task requirements clearly defined?
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109. Will team members perform Firmware as a Service work when assigned and in a timely fashion?
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110. Are roles and responsibilities formally defined?
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111. What is in the scope and what is not in scope?
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112. How do you gather requirements?
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113. Are the Firmware as a Service requirements complete?
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114. Who are the Firmware as a Service improvement team members, including Management Leads and Coaches?
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115. What intelligence can you gather?
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116. Why are you doing Firmware as a Service and what is the scope?
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117. What is in scope?
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118. When is the estimated completion date?
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119. Are there any constraints known that bear on the ability to perform Firmware as a Service work? How is the team addressing them?
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120. What customer feedback methods were used to solicit their input?
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121. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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122. Is the team equipped with available and reliable resources?
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123. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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124. Is there a Firmware as a Service management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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125. Are approval levels defined for contracts and supplements to contracts?
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126. Are all requirements met?
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127. Is Firmware as a Service currently on schedule according to the plan?
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128. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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129. Who is gathering Firmware as a Service information?
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130. Is full participation by members in regularly held team meetings guaranteed?
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131. Has your scope been defined?
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132. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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133. How do you keep key subject matter experts in the loop?
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134. If substitutes have been appointed, have they been briefed on the Firmware as a Service goals and received regular communications as to the progress to date?
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135. How will the Firmware as a Service team and the group measure complete success of Firmware as a Service?
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136. When are meeting minutes sent out? Who is on the distribution list?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Firmware as a Service Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are supply costs steady or fluctuating?
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2.
