my belief,the answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Infrastructure As A Service Scorecard on the second next page of the Self-Assessment.
Your completed Infrastructure As A Service Scorecard will give you a clear presentation of which Infrastructure As A Service areas need attention.
Infrastructure As A Service
Scorecard Example
Example of how the finalized Scorecard can look like:
Infrastructure As A Service
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Infrastructure As A Service
Scorecard Example13
Infrastructure As A Service
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:58
CRITERION #5: IMPROVE:74
CRITERION #6: CONTROL:91
CRITERION #7: SUSTAIN:104
Infrastructure As A Service and Managing Projects, Criteria for Project Managers:129
1.0 Initiating Process Group: Infrastructure As A Service130
1.1 Project Charter: Infrastructure As A Service132
1.2 Stakeholder Register: Infrastructure As A Service134
1.3 Stakeholder Analysis Matrix: Infrastructure As A Service135
2.0 Planning Process Group: Infrastructure As A Service137
2.1 Project Management Plan: Infrastructure As A Service139
2.2 Scope Management Plan: Infrastructure As A Service141
2.3 Requirements Management Plan: Infrastructure As A Service143
2.4 Requirements Documentation: Infrastructure As A Service145
2.5 Requirements Traceability Matrix: Infrastructure As A Service147
2.6 Project Scope Statement: Infrastructure As A Service149
2.7 Assumption and Constraint Log: Infrastructure As A Service151
2.8 Work Breakdown Structure: Infrastructure As A Service153
2.9 WBS Dictionary: Infrastructure As A Service155
2.10 Schedule Management Plan: Infrastructure As A Service157
2.11 Activity List: Infrastructure As A Service159
2.12 Activity Attributes: Infrastructure As A Service161
2.13 Milestone List: Infrastructure As A Service163
2.14 Network Diagram: Infrastructure As A Service165
2.15 Activity Resource Requirements: Infrastructure As A Service167
2.16 Resource Breakdown Structure: Infrastructure As A Service169
2.17 Activity Duration Estimates: Infrastructure As A Service171
2.18 Duration Estimating Worksheet: Infrastructure As A Service173
2.19 Project Schedule: Infrastructure As A Service175
2.20 Cost Management Plan: Infrastructure As A Service177
2.21 Activity Cost Estimates: Infrastructure As A Service179
2.22 Cost Estimating Worksheet: Infrastructure As A Service181
2.23 Cost Baseline: Infrastructure As A Service183
2.24 Quality Management Plan: Infrastructure As A Service185
2.25 Quality Metrics: Infrastructure As A Service187
2.26 Process Improvement Plan: Infrastructure As A Service189
2.27 Responsibility Assignment Matrix: Infrastructure As A Service191
2.28 Roles and Responsibilities: Infrastructure As A Service193
2.29 Human Resource Management Plan: Infrastructure As A Service195
2.30 Communications Management Plan: Infrastructure As A Service197
2.31 Risk Management Plan: Infrastructure As A Service199
2.32 Risk Register: Infrastructure As A Service201
2.33 Probability and Impact Assessment: Infrastructure As A Service203
2.34 Probability and Impact Matrix: Infrastructure As A Service205
2.35 Risk Data Sheet: Infrastructure As A Service207
2.36
