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101. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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102. What happens if Health care organization’s scope changes?
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103. The political context: who holds power?
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104. Are there different segments of customers?
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105. Is full participation by members in regularly held team meetings guaranteed?
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106. What system do you use for gathering Health care organization information?
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107. What defines best in class?
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108. How do you manage scope?
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109. What is the definition of success?
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110. What would be the goal or target for a Health care organization’s improvement team?
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111. What are the requirements for audit information?
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112. How does the Health care organization manager ensure against scope creep?
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113. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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114. Are the Health care organization requirements testable?
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115. What baselines are required to be defined and managed?
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116. Are all requirements met?
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117. Will team members regularly document their Health care organization work?
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118. Are accountability and ownership for Health care organization clearly defined?
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119. How do you gather the stories?
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120. What is the scope of Health care organization?
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121. Do you have organizational privacy requirements?
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122. Is Health care organization currently on schedule according to the plan?
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123. What is in scope?
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124. Is there a Health care organization management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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125. Is special Health care organization user knowledge required?
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126. Has the Health care organization work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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127. Who is gathering Health care organization information?
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128. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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129. Are different versions of process maps needed to account for the different types of inputs?
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130. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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131. What sources do you use to gather information for a Health care organization study?
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132. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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133. How do you build the right business case?
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134. What scope to assess?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Health care organization Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Is the cost worth the Health care organization effort ?
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2. What relevant entities could be measured?
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3. What causes innovation to fail or succeed in your organization?
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4.
