is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Fault Isolation Scorecard on the second next page of the Self-Assessment.
Your completed Fault Isolation Scorecard will give you a clear presentation of which Fault Isolation areas need attention.
Fault Isolation
Scorecard Example
Example of how the finalized Scorecard can look like:
Fault Isolation
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Fault Isolation
Scorecard Example12
Fault Isolation
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:43
CRITERION #4: ANALYZE:58
CRITERION #5: IMPROVE:74
CRITERION #6: CONTROL:90
CRITERION #7: SUSTAIN:102
Fault Isolation and Managing Projects, Criteria for Project Managers:126
1.0 Initiating Process Group: Fault Isolation127
1.1 Project Charter: Fault Isolation129
1.2 Stakeholder Register: Fault Isolation131
1.3 Stakeholder Analysis Matrix: Fault Isolation132
2.0 Planning Process Group: Fault Isolation134
2.1 Project Management Plan: Fault Isolation136
2.2 Scope Management Plan: Fault Isolation138
2.3 Requirements Management Plan: Fault Isolation140
2.4 Requirements Documentation: Fault Isolation142
2.5 Requirements Traceability Matrix: Fault Isolation144
2.6 Project Scope Statement: Fault Isolation146
2.7 Assumption and Constraint Log: Fault Isolation148
2.8 Work Breakdown Structure: Fault Isolation150
2.9 WBS Dictionary: Fault Isolation152
2.10 Schedule Management Plan: Fault Isolation155
2.11 Activity List: Fault Isolation157
2.12 Activity Attributes: Fault Isolation159
2.13 Milestone List: Fault Isolation161
2.14 Network Diagram: Fault Isolation163
2.15 Activity Resource Requirements: Fault Isolation165
2.16 Resource Breakdown Structure: Fault Isolation167
2.17 Activity Duration Estimates: Fault Isolation169
2.18 Duration Estimating Worksheet: Fault Isolation171
2.19 Project Schedule: Fault Isolation173
2.20 Cost Management Plan: Fault Isolation175
2.21 Activity Cost Estimates: Fault Isolation177
2.22 Cost Estimating Worksheet: Fault Isolation179
2.23 Cost Baseline: Fault Isolation181
2.24 Quality Management Plan: Fault Isolation183
2.25 Quality Metrics: Fault Isolation185
2.26 Process Improvement Plan: Fault Isolation187
2.27 Responsibility Assignment Matrix: Fault Isolation189
2.28 Roles and Responsibilities: Fault Isolation191
2.29 Human Resource Management Plan: Fault Isolation193
2.30 Communications Management Plan: Fault Isolation195
2.31 Risk Management Plan: Fault Isolation197
2.32 Risk Register: Fault Isolation199
2.33 Probability and Impact Assessment: Fault Isolation201
2.34 Probability and Impact Matrix: Fault Isolation203
2.35 Risk Data Sheet: Fault Isolation205
2.36 Procurement Management Plan: Fault Isolation207
2.37 Source Selection Criteria: Fault Isolation209
2.38 Stakeholder Management Plan: Fault Isolation211
2.39 Change Management Plan: Fault Isolation213
3.0 Executing Process Group: Fault Isolation215
3.1 Team Member Status Report: Fault Isolation217
3.2
