Are there regulatory / compliance issues?
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76. How do you recognize an objection?
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77. What prevents you from making the changes you know will make you a more effective Bank as a Service leader?
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78. Do you need different information or graphics?
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79. Which needs are not included or involved?
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80. Consider your own Bank as a Service project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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81. What Bank as a Service problem should be solved?
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82. What extra resources will you need?
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83. Is it needed?
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84. What do you need to start doing?
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85. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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86. Does your organization need more Bank as a Service education?
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87. How are training requirements identified?
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88. Are there Bank as a Service problems defined?
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89. What do employees need in the short term?
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90. Why is this needed?
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91. What problems are you facing and how do you consider Bank as a Service will circumvent those obstacles?
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92. What are the stakeholder objectives to be achieved with Bank as a Service?
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93. How much are sponsors, customers, partners, stakeholders involved in Bank as a Service? In other words, what are the risks, if Bank as a Service does not deliver successfully?
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94. Are problem definition and motivation clearly presented?
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95. What are the timeframes required to resolve each of the issues/problems?
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96. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Bank as a Service Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How did the Bank as a Service manager receive input to the development of a Bank as a Service improvement plan and the estimated completion dates/times of each activity?
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2. How does the Bank as a Service manager ensure against scope creep?
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3. What is a worst-case scenario for losses?
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4. What are the Bank as a Service tasks and definitions?
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5. How was the ‘as is’ process map developed, reviewed, verified and validated?
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6. Are audit criteria, scope, frequency and methods defined?
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7. Are there any constraints known that bear on the ability to perform Bank as a Service work? How is the team addressing them?
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8. What information do you gather?
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9. Who approved the Bank as a Service scope?
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10. What are the dynamics of the communication plan?
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11. Has a team charter been developed and communicated?
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12. What happens if Bank as a Service’s scope changes?
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13. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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14. Is the scope of Bank as a Service defined?
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15. How would you define Bank as a Service leadership?
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16. Are the Bank as a Service requirements complete?
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17.
