answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Health Care Workers Scorecard on the second next page of the Self-Assessment.
Your completed Health Care Workers Scorecard will give you a clear presentation of which Health Care Workers areas need attention.
Health Care Workers
Scorecard Example
Example of how the finalized Scorecard can look like:
Health Care Workers
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Health Care Workers
Scorecard Example12
Health Care Workers
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:43
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:73
CRITERION #6: CONTROL:88
CRITERION #7: SUSTAIN:100
Health Care Workers and Managing Projects, Criteria for Project Managers:124
1.0 Initiating Process Group: Health Care Workers125
1.1 Project Charter: Health Care Workers127
1.2 Stakeholder Register: Health Care Workers129
1.3 Stakeholder Analysis Matrix: Health Care Workers130
2.0 Planning Process Group: Health Care Workers132
2.1 Project Management Plan: Health Care Workers134
2.2 Scope Management Plan: Health Care Workers136
2.3 Requirements Management Plan: Health Care Workers138
2.4 Requirements Documentation: Health Care Workers140
2.5 Requirements Traceability Matrix: Health Care Workers142
2.6 Project Scope Statement: Health Care Workers144
2.7 Assumption and Constraint Log: Health Care Workers146
2.8 Work Breakdown Structure: Health Care Workers148
2.9 WBS Dictionary: Health Care Workers150
2.10 Schedule Management Plan: Health Care Workers153
2.11 Activity List: Health Care Workers155
2.12 Activity Attributes: Health Care Workers157
2.13 Milestone List: Health Care Workers159
2.14 Network Diagram: Health Care Workers161
2.15 Activity Resource Requirements: Health Care Workers163
2.16 Resource Breakdown Structure: Health Care Workers164
2.17 Activity Duration Estimates: Health Care Workers166
2.18 Duration Estimating Worksheet: Health Care Workers168
2.19 Project Schedule: Health Care Workers170
2.20 Cost Management Plan: Health Care Workers172
2.21 Activity Cost Estimates: Health Care Workers174
2.22 Cost Estimating Worksheet: Health Care Workers176
2.23 Cost Baseline: Health Care Workers178
2.24 Quality Management Plan: Health Care Workers180
2.25 Quality Metrics: Health Care Workers182
2.26 Process Improvement Plan: Health Care Workers184
2.27 Responsibility Assignment Matrix: Health Care Workers186
2.28 Roles and Responsibilities: Health Care Workers188
2.29 Human Resource Management Plan: Health Care Workers190
2.30 Communications Management Plan: Health Care Workers192
2.31 Risk Management Plan: Health Care Workers194
2.32 Risk Register: Health Care Workers196
2.33 Probability and Impact Assessment: Health Care Workers198
2.34 Probability and Impact Matrix: Health Care Workers200
2.35 Risk Data Sheet: Health Care Workers202
2.36 Procurement Management Plan: Health Care Workers204
2.37 Source Selection Criteria: Health Care Workers206
2.38 Stakeholder Management Plan: Health Care Workers208
2.39 Change Management Plan: Health Care Workers210
3.0
