Community Health Services A Complete Guide - 2020 Edition. Gerardus Blokdyk
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52. Has a team charter been developed and communicated?
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53. Will a Community health services production readiness review be required?
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54. Are the Community health services requirements testable?
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55. Has a high-level ‘as is’ process map been completed, verified and validated?
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56. Why are you doing Community health services and what is the scope?
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57. What would be the goal or target for a Community health services’s improvement team?
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58. What critical content must be communicated – who, what, when, where, and how?
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59. What is the scope of the Community health services effort?
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60. What customer feedback methods were used to solicit their input?
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61. How and when will the baselines be defined?
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62. Are task requirements clearly defined?
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63. Who approved the Community health services scope?
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64. What is the scope of the Community health services work?
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65. What is the worst case scenario?
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66. How often are the team meetings?
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67. How do you gather Community health services requirements?
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68. Who are the Community health services improvement team members, including Management Leads and Coaches?
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69. Have all basic functions of Community health services been defined?
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70. What is out of scope?
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71. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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72. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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73. Has everyone on the team, including the team leaders, been properly trained?
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74. What baselines are required to be defined and managed?
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75. What is out-of-scope initially?
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76. How do you keep key subject matter experts in the loop?
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77. Scope of sensitive information?
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78. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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79. How do you gather the stories?
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80. Do you have a Community health services success story or case study ready to tell and share?
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81. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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82. How do you hand over Community health services context?
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83. What is the definition of Community health services excellence?
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84. Has/have the customer(s) been identified?
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85. Does the team have regular meetings?
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86. What is the scope?
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87. Will team members regularly document their Community health services work?
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88. Have specific policy objectives been defined?
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89. Who defines (or who defined) the rules and roles?
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90. How was the ‘as is’ process map developed, reviewed, verified and validated?
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91. Are the Community health services requirements complete?
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92. How do you manage unclear Community health services requirements?
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93. Is there any additional Community health services definition of success?
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94. Will team members perform Community health services work when assigned and in a timely fashion?
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95. When is the estimated completion date?
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