to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Web Data Services Scorecard on the second next page of the Self-Assessment.
Your completed Web Data Services Scorecard will give you a clear presentation of which Web Data Services areas need attention.
Web Data Services
Scorecard Example
Example of how the finalized Scorecard can look like:
Web Data Services
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Web Data Services
Scorecard Example12
Web Data Services
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:43
CRITERION #4: ANALYZE:58
CRITERION #5: IMPROVE:74
CRITERION #6: CONTROL:90
CRITERION #7: SUSTAIN:102
Web Data Services and Managing Projects, Criteria for Project Managers:127
1.0 Initiating Process Group: Web Data Services128
1.1 Project Charter: Web Data Services130
1.2 Stakeholder Register: Web Data Services132
1.3 Stakeholder Analysis Matrix: Web Data Services133
2.0 Planning Process Group: Web Data Services135
2.1 Project Management Plan: Web Data Services137
2.2 Scope Management Plan: Web Data Services139
2.3 Requirements Management Plan: Web Data Services141
2.4 Requirements Documentation: Web Data Services143
2.5 Requirements Traceability Matrix: Web Data Services145
2.6 Project Scope Statement: Web Data Services147
2.7 Assumption and Constraint Log: Web Data Services149
2.8 Work Breakdown Structure: Web Data Services151
2.9 WBS Dictionary: Web Data Services153
2.10 Schedule Management Plan: Web Data Services156
2.11 Activity List: Web Data Services158
2.12 Activity Attributes: Web Data Services160
2.13 Milestone List: Web Data Services162
2.14 Network Diagram: Web Data Services164
2.15 Activity Resource Requirements: Web Data Services166
2.16 Resource Breakdown Structure: Web Data Services167
2.17 Activity Duration Estimates: Web Data Services169
2.18 Duration Estimating Worksheet: Web Data Services171
2.19 Project Schedule: Web Data Services173
2.20 Cost Management Plan: Web Data Services175
2.21 Activity Cost Estimates: Web Data Services177
2.22 Cost Estimating Worksheet: Web Data Services179
2.23 Cost Baseline: Web Data Services181
2.24 Quality Management Plan: Web Data Services183
2.25 Quality Metrics: Web Data Services185
2.26 Process Improvement Plan: Web Data Services187
2.27 Responsibility Assignment Matrix: Web Data Services189
2.28 Roles and Responsibilities: Web Data Services191
2.29 Human Resource Management Plan: Web Data Services193
2.30 Communications Management Plan: Web Data Services195
2.31 Risk Management Plan: Web Data Services197
2.32 Risk Register: Web Data Services199
2.33 Probability and Impact Assessment: Web Data Services201
2.34 Probability and Impact Matrix: Web Data Services203
2.35 Risk Data Sheet: Web Data Services205
2.36 Procurement Management Plan: Web Data Services207
2.37 Source Selection Criteria: Web Data Services209
2.38 Stakeholder Management Plan: Web Data Services211
2.39 Change Management Plan: Web Data Services213
3.0 Executing Process Group: Web Data Services215
3.1
