a Health maintenance organization management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Health maintenance organization Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Have design-to-cost goals been established?
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2. How do you measure efficient delivery of Health maintenance organization services?
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3. What are the operational costs after Health maintenance organization deployment?
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4. How is progress measured?
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5. What tests verify requirements?
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6. Do you have a flow diagram of what happens?
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7. Will Health maintenance organization have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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8. How do you aggregate measures across priorities?
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9. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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10. What are allowable costs?
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11. What are your key Health maintenance organization organizational performance measures, including key short and longer-term financial measures?
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12. How will measures be used to manage and adapt?
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13. Where can you go to verify the info?
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14. What are your customers expectations and measures?
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15. What does a Test Case verify?
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16. How do you verify if Health maintenance organization is built right?
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17. How will effects be measured?
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18. What does verifying compliance entail?
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19. How to cause the change?
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20. How will you measure success?
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21. How do you verify performance?
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22. How do you verify and develop ideas and innovations?
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23. Who is involved in verifying compliance?
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24. What measurements are being captured?
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25. Has a cost center been established?
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26. Are indirect costs charged to the Health maintenance organization program?
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27. How do you verify your resources?
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28. What does losing customers cost your organization?
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29. Why do you expend time and effort to implement measurement, for whom?
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30. What is your decision requirements diagram?
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31. What are the uncertainties surrounding estimates of impact?
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32. What is the root cause(s) of the problem?
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33. How will success or failure be measured?
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34. How are costs allocated?
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35. How can you measure the performance?
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36. What do you measure and why?
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37. Have you included everything in your Health maintenance organization cost models?
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38. When a disaster occurs, who gets priority?
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39. What are the Health maintenance organization investment costs?
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40. How long to keep data and how to manage retention
