Building A Winning Culture In Government. Patrick R. Leddin
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Practice 2: Execute With Excellence
The 4 Disciplines of Execution
Discipline 1: Focus on the Wildly Important
Discipline 2: Act on the Lead Measures
Discipline 3: Keep a Compelling Scoreboard
Discipline 4: Create a Cadence of Accountability
The 4 Disciplines and Team Engagement
The 4 Disciplines Takes Flight With the U.S. Navy
Practice 3: Unleash Productivity
Unleashing the Power of People
Twenty-First-Century Productivity Barriers
Unleashing Productivity: Instructions for Downloading
Trust—A Performance Multiplier
How to Build It: The 5 Waves of Trust
Trust Is Strengthened by How You Act
Building Trust: Instructions for Downloading
Practice 5: Create Intense Loyalty
“Satisfaction”—The Old Paradigm
“Intense Loyalty”—The New Paradigm
Powerful Lead Measures: Fascinated People
A Loss of Productivity: Passionless People
Employee Loyalty Leads to Customer Loyalty
Creating Intense Loyalty: Instructions for Downloading
Conclusion: The Job for You to Do Now Starts Today
Peter Drucker famously said, “Culture eats strategy for breakfast.” In doing so, he identified a phenomenon that leaders have struggled with throughout history: It is one thing to have a great strategy, but it’s quite another to accomplish it. Never has this statement been more true—or more challenging—than for today’s government organizations.
Whether operating at the federal, state, or local level, government organizations face increased media scrutiny, reduced funding, and the many challenges of moving large, multi-layered, and highly regulated organizations. It’s no surprise that many government organizations report that their employees are less engaged than ever and that leaders feel helpless to change the situation.
In many cases, employees and leaders are caught in a vicious cycle. Performance declines, scrutiny increases, and employee paralysis ensues. Repeat.
How do you break this cycle?
You change the mindset from “leaders are a select few in the organization” to “everyone can and should be a leader.” This simple, yet significant shift is key to creating an effective government organization in the twenty-first century. If every member of the organization is leading from where they are, it also allows government organizations to leverage the power of five highly effective practices:
1 Find the voice of the organization and connect and align accordingly (a.k.a. lead with purpose).
2 Execute your strategy with excellence.
3 Unleash and engage people to do infinitely more than they imagined they could.
4 Be