Virtual Freedom. Chris C. Ducker
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HOW TO WORK WITH VIRTUALSTAFF TO BUY MORE TIME,BECOME MORE PRODUCTIVE,AND BUILD YOUR DREAM BUSINESS
Chris Ducker
BenBella Books
Dallas, TX
Copyright © 2014 by Chris C. Ducker
All rights reserved. No part of this book may be used or reproduced in any manner whatsoever without written permission except in the case of brief quotations embodied in critical articles or reviews.
BenBella Books, Inc.
10300 N. Central Expressway, Suite #530 | Dallas, TX 75231
www.benbellabooks.com | Send feedback to [email protected]
First e-book edition: April 2014
Library of Congress Cataloging-in-Publication Data
Ducker, Chris.
Virtual freedom : how to work with virtual staff to buy more time, become more productive, and build your dream business / by Chris Ducker.
pages cm
Includes bibliographical references and index.
ISBN 978-1-939529-74-9 (trade paper : alk. paper) — ISBN 978-1-939529-75-6 (electronic) 1. Virtual reality in management. 2. Virtual work teams—Management. I. Title.
HD30.2122.D83 2014
658.4’022—dc23
2013039792
Editing by Amy Debra Feldman | Copyediting by Shannon Kelly
Proofreading by Amy Zarkos and James Fraleigh
Indexing by Jigsaw Indexing
Cover design by Bradford Foltz | Jacket design by Sarah Dombrowsky
Text design and composition by Silver Feather Design
Printed by Lake Book Manufacturing
Distributed by Perseus Distribution | www.perseusdistribution.com
To place orders through Perseus Distribution:
Tel: 800-343-4499 | Fax: 800-351-5073
E-mail: [email protected]
Significant discounts for bulk sales are available. Please contact Aida Herrera at [email protected]
To my children, CJ, Chloe, and Charles, I love you more thananything else in this world. You are all the inspiration I need toget up early every day and continue to work hardon my own entrepreneurial freedom.
To my wife, Ercille. Thank you for supporting me, motivatingme, and encouraging me in everything I do. Most importantly,thank you for being my best friend.I love you.
Contents
Why Build a Virtual Team in the First Place?
Getting Started with This Book
SECTION ONE: Finding and Hiring Your Virtual Staff
Reality Check: The Myth of the Super-VA
Introducing the General Virtual Assistant (GVA)
Creating Your 3 Lists to Freedom
Understanding the 2 Different Types of Outsourcing
Freedom Spotlight: Jared Croslow, Cliconomics.com
Defining the Different Types of Virtual Workers
Case Study #1: Todd Beuckens, Elllo
Finding the Right Virtual Staff
The 10 Elements of a Good Job Description
Case Study #2: Tom Libelt, Libelty SEO
The Interview Process (and the 10 Questions You Should Ask)
Confidentiality and Contracts
NDAs (Nondisclosure Agreements)
SECTION TWO: Training Your Virtual Staff
The Biggest Problem with Training Virtual Workers: You!
Case Study #3: Tristan King, Shopify Ninjas
Get to Know Your VAs
Develop Your Training Tools: The VA Training Trifecta
Case Study #4: Kyle Zimmerman, Kyle Zimmerman Photography
Best Practices When Training Your Virtual Staff