began to notice something wrong with their father.
Megan cried whenever he raised his voice. He spent most days staring into space, and even stopped working in the basement. Gail, reaching the breaking point, had had enough. She feared he was having a nervous breakdown, or worse. Could it be a brain tumor, she wondered? The unmistakable truth was that his condition was deteriorating. At times, he would respond to questions with answers that made no sense. She decided the time had come to give him an ultimatum: that he return to Dr. Crowell and level with him, or she would leave and take the children to her parents.
By evening, Gail heard a loud groan. She left the kitchen and went to the living room where she saw George sitting on the edge of the couch, doubled over and shaking. He had his arms crossed over his abdomen.
“Good God, what’s wrong?” cried Gail.
“Can’t talk…got a pain…can’t believe it,” he moaned.
“Your stomach?”
“No,” he screamed. “It’s here…and…and here,” he said, placing one hand on the left side of his upper back and the other on his lower left abdomen. This was the same problem he had developed on the ladder at Fred Worthy’s house. Only this was worse. “Call work and tell them I had to go to the hospital.”
“Let me call Dr. Crowell,” pleaded Gail.
“No, no, stay home with the kids. I’ll leave now,” he said, trying as hard as he could to stand up. “Gail, help me,” he pleaded. “I can’t wait. I need to get to the hospital…now.” He walked out the door bent on driving himself.
Gail was distraught. Was realization starting to soak in?
CHAPTER 11
The Emergency Department (ED) at Covenant did not appear busy. Dr. Jason Pollard, head of the ED, had the rare luxury of an uninterrupted hour to concentrate on each patient. A more typical day in the ED boasted a high volume of patients, assuring Pollard and his staff an extensive and varied experience with every type of emergency condition. The Emergency Department, by volume, was one of the largest in the state. It saw over eighty thousand patients per year. It was a large rectangular shape with ten rooms on each long side of the rectangle, four rooms on one narrow side and the ambulance and patient entrance and waiting area on the other narrow side. Down the middle of the rectangle stood supply storage, counter, and desk space where the staff worked on record keeping, chart storage, patient dictation and consultation with each other on problem patients.
Both students and colleagues respected pollard. He prided himself on a lean muscular frame honed by years of active tennis competition. He had a full head of black hair and dark brown eyes. His sense of humor and occasional mind-clearing breaks along with his time on the tennis courts helped prevent early burnout, so common in emergency medicine physicians.
He breezed in and out of rooms like a private practitioner, spared the disruptive emergencies that required immediate decision-making. Behind him trailed the usual group of residents and medical students.
“This is the time to shift into second gear,” he informed his residents. “Slow your pace, give yourself time to think, and remember you’re dealing with a sick, frightened, and conscious human being who needs your full attention. They will also be filling out patient satisfaction forms, and those forms are crucial. It’s how we’re judged by the Board of Trustees. Do I make myself clear?” Everyone nodded.
Since every resident on his or her first day at Illinois General received the same talk as part of Pollard’s one-hour orientation lecture, former residents had already briefed most of the new ones. They knew you either measured up or risked removal from the program. It was due to such methods that Dr. Pollard’s program received the best rating in Illinois.
George was in severe pain when he arrived at Covenant. The ED triage nurse greeted him and recognized his distress. Without wasting time, she ushered him into an examining room, had him lay on a cart, checked his vital signs, and took a brief medical history. He remained in pain the entire time. His answers were short and delivered behind clenched teeth.
When Pollard entered the room, George was unaware of his presence because he was lying on his side with his face turned away from the doorway. Pollard scanned George’s chart before addressing his patient.
“I’m Doctor Jason Pollard. What brings you to the emergency room, Mr. Gilmer?”
George was beginning to notice some alleviation of the pain, and he turned to look at the doctor. “All of a sudden, I got a bad pain, doc,” he said, pointing to his left flank. “And here too,” pointing to his left lower abdomen.
Pollard made the diagnosis with a high degree of certainty. A good medical history could provide a diagnosis up to eighty percent of the time, and that is what George provided. More then one hundred years ago, the famous Dr. William Osler said, ‘Listen to the patient, doctor; she’s trying to tell you the diagnosis.” George’s verbal and hand-pointing description could place any responsible physician on a proper diagnostic path. Pollard suspected a kidney stone and mentioned the possibility to a surprised George.
“Mr. Gilmer, on a scale of one to ten, with one being the least pain and ten the worst, how would you now score yourself?”
George remembered the question from Dr. Crowell’s office. Staring first at the ceiling, then at the floor, he said, “A ten when it first hit me, “but it turned the corner pretty quick and now it’s a five.”
Pollard noted that the patient now seemed calm, no longer suffering from severe distress. “Have you had this before?”
George did not answer, nor was it clear that he had even heard the question. Pollard moved into position to get better eye contact. He placed his hand on his patient’s wrist. “Tell me, Mr. Gilmer,” he repeated, “have you ever experienced this pain before?”
“Yeah, once when I was working I had the same pain. I was on a ladder and it hit me all of a sudden. It lasted about half an hour.”
“Was it anything like today’s pain?”
“It was the same kind of pain, but the one today started harder.”
“Did you see a doctor the last time?”
“No.”
“Are you having problems urinating?”
“No.”
“Any nausea or vomiting?”
“No.”
“Any chills or fever?”
“No.”
“Are you normally in good health?”
“Yeah.”
Pollard observed his patient’s blank expression and assumed that his pain must have abated.
“Are you allergic to any medicine?”
“Never.”
“Never what? Never allergic or you’ve never taken any medicine?”
“I’m not allergic to any medicine I ever took, but that’s
