Risk & reward. Thabani Zulu

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Risk & reward - Thabani Zulu

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      1 property development;

      2 catering;

      3 maize production;

      4 security; or

      5 business consulting.

      In this chapter, I want us to explore some of the critical factors that you should take into consideration before deciding which business to enter into.

      Your personal aspirations

      In this discussion, it is important to realise upfront that you may not be alone in the business you intend starting. We will look at this issue in more detail in Chapter 5: Choosing your partners. But whether you are alone or in a group, the sum total of “you” must possess the attributes that we will discuss in this section.

      Most businesses fail because of the owner or owners. They set it up because they believed it would be profitable, and ignored the fact that they would have to run it to profitability. Perhaps it is not in line with their interests, they lack the time and energy to manage it, and they generally find it “boring” to run. Running your own business takes up more time than being employed, therefore you need to ask yourself if you have the time. If you don’t, do not bother getting into business, because it simply will not work. It will take you to make your business survive and succeed.

      One of my acquaintances decided to take the leap and resign from work to start a business. What transpired later were his fundamental reasons for taking such a step. He was angry with his employer and thought he was underpaid and not being promoted to a position of power. His motivations were power and greed. He did not have the energy, in fact he was simply too lazy to run a business, even though he wanted to own one. All he prided himself on was that he had a business of his own and could produce proof of this in the form of business cards and company profiles. That gave him the glory, but it was short-lived.

      Area of interest

      Choose an area that you have a passion for and enjoy engaging in. Do not get into agriculture if you find it too dirty and hope you will employ a manager to run the business for you. Your hands must get dirty. After all, it is your business!

      Have you noticed how successful you become in areas that really interest you? As a schoolboy I used to know a song by heart from the day it was released, yet never managed to memorise significant history dates and events. My history marks were abysmal, but my musical knowledge was superb! That was my area of interest, and it became my area of excellence. Business is not so dissimilar. You become great and successful at what you enjoy waking up in the morning to do. Your passion becomes easy to spot and will gain you the support of clients and other business associates.

      Skills

      Choose a business that you have the skill to manage as an individual or as a collective. We will discuss choosing partners in Chapter 5, but do not get into a business that you have no knowledge of. You will be abused by your business associates; you will not know what decisions to take in times of crisis, and you will not know how best to drive your business forward.

      I recall that there was once much hype about information technology (IT) businesses and every young man wanted to get into IT. The millennium (Y2K) hurricane was blowing all around, and everyone thought they could make a killing. Hardware and software solutions were everywhere! The problem was that IT was still a highly specialised area, and people needed to know what they were getting themselves into. Many who bought hardware failed to sell it because they could not give the necessary technical demonstrations to customers. Many who were given rights by overseas companies to distribute software could not do so because they were unable to answer the basic questions that clients posed in order to take the decisions to buy such software. They did not have the skills to succeed in such businesses, even when there were opportunities.

      Attitude

      You attitude towards entering into business plays a vital role in determining your success or failure. If you get into business to “try it out”, you will probably fail. If you get into business with the determination to succeed, however, chances are that you will. This does not mean you enter into business with no sense of the practical dynamics that we will explore throughout this book, but you enter with a winning spirit that will result in a winning business. Do not enter into business expecting quick success. It will not come, and you will despair. It will be a long and dusty road to freedom. It will have pitfalls, some so major that they make you doubt the very decision to venture into business. Some hurdles will be too high. A strong sense of perseverance and resilience will come in handy on your road to freedom. Your most likely recipe for success will be to focus your attention a lot more on the end goal whilst manoeuvring through the storms!

      Business experts will tell you that it takes about 24 months for a typical business to start taking off. There are businesses that I have controlled and run for the past three years, and I am still not seeing my way clearly as far as their future is concerned. Some days I just want to shut up shop and start something else. The truth, though, is that these businesses are new, and in the midst of competition you cannot just expect the market to trust you instead of seasoned and established players. You have to penetrate slowly and make painfully tiresome strides on your road to success.

      Your personality

      Let’s face it, running a business is about making money. Money does not fly from the sky. It comes from somebody. This means that as you make money, somebody else is losing it. The question is: do you have the nerve and personality to charge people? Yes, you may and should find this easy if you are confident of the value they get from you in exchange for their money: a quality product or a decent service. You will come across those who need your product but cannot afford it; friends who want to eat free of charge in your restaurant, or family members who feel entitled to your products or services for nothing. You will need to draw the line somewhere – the question is, can you?

      My friend’s restaurant business collapsed because of family members who ate at his expense whenever they were hungry. He was running a restaurant in central Durban and literally ran it dry because he was cooking for family and friends every night and every weekend. His problem was that he could not say no. He felt it would be selfish to do so and that he would lose their blessings if he drew the line. He did not run his restaurant successfully and was eventually bought out.

      In business you will have to negotiate for the benefit of your business, whatever it may be. Realise that those across the table with whom you will be negotiating also have the best interests of their businesses at heart. You will need to be strong and sharp, but you will also need to be reasonable. You will have to be very aware of the outer limits and negotiate to find and settle on a scale that does not compromise your operation. Know what you are willing to give and what you want to get, and just stay there!

      People often think that the personality of a businessman or -woman must be rude, aggressive and almost arrogant. I believe, on the contrary, that success in business is realised when you are reasonable but purposeful, aggressive in intention but assertive in approach, with the ability to speak your mind in a manner that does not offend others and seeks to create an atmosphere of humour and positive energy around those you mix with in business. Ultimately, you want them to enjoy doing business with you.

      Your capacity to take tough decisions

      Successful businessmen and -women make decisions, easy or hard, in the interest of their businesses. If those decisions are delayed, they will compromise the bottom line. A decision to let go of a worker who is a liability to the business needs to be taken swiftly and promptly (of course considering the labour laws , which we will

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