20.3.1 Data governance and stewardship
20.3.6 Reference and master data
21 DATA (HANDLING) ETHICS & COMPLIANCE
21.2.1 Ethical principles behind data protection
21.2.3 Using ethical principles in the data lifecycle
21.3 The relationship between ethics and governance
23 BUILDING THE BUSINESS CASE FOR DATA MANAGEMENT
23.1 The need for a business case
23.2 Qualitative and quantitative business case
23.3 Incremental approach to building a business case
24 KICK-STARTING DATA QUALITY MANAGEMENT
24.2 A motivation for starting small
24.3 Setting up your first experiments with data quality management
24.4 Scaling up after successful experimentation
25 FINDING DATA OWNERS AND DATA STEWARDS
25.2 Ownership/stewardship models
25.3 Finding owners and stewards
26.1 People first, and the need for training
26.3 How to design a training program
27 SETTING UP A DATA MANAGEMENT POLICY
27.2 Typical structure for a data management policy
27.3 Setting up a data management policy
28 BUSINESS CONCEPTS AND THE CONCEPTUAL DATA MODEL
28.2 Definitions and conceptual data models
29 SETTING UP A METADATA REPOSITORY
