design with Canva
eMail: [email protected]
About us make the Working World more Human and Ecological, so we donate Revenue for Certified Afforestation. As Publisher Best of HR - Berufebilder .de® you can unique Book Concept, on Demand eCourses and News Service we share 15 years of Experience with our Customers (Samsung, Otto, State Institutions). By the Top 20-Blogger Simone Janson, referenced in ARD, ZEIT, WELT, Wikipedia .
Although every precaution has been taken in the preparation of this book, the publisher assumes no responsibility for errors or omissions or for damages resulting from the use of the information contained herein.
All books of the publishing house Simone Janson | Best of HR - Berufebilder.de® are published in German and English. Please read the notes on translation at the end of the book.
All works of the publishing house Simone Janson | Best of HR - Berufebilder.de®, including their parts, are protected by copyright. Any use outside the narrow limits of the copyright law is not permitted without the consent of the publisher and the author. This applies in particular to the electronic or other reproduction, translation, distribution and making publicly available.
Introduction: How this book supports you
Dear readers,
We are delighted that you bought this book and want to use it to help you find information and solve your specific problem - just like thousands of other readers before you.
Add-on, press reviews and customer feedback
Part of your book purchase are therefore also add-ons, working materials that you as a reader can download free of charge from https://berufebilder.de/en/academy/ You can find out how to do this by reading on.
The FAZ, one of Germany's most well-known newspapers, certifies one of our titles “Good tips”, otherwise our work has been published by newspapers or specialist media such as ZEIT, Süddeutsche, personal magazine or Human Resources Management positive and customers like that Press and information office of the German federal government show gratitude. More reviews and information on free review copies can be found at https://berufebilder.de/en/press/.
Content of the book
CLIMATE PROTECTION AND KNOWLEDGE: With this book you support - documented - afforestation projects, quickly receive compact information and checklists from experts (overview in the table of contents) as well as advice that has been tried and tested in practice and that leads step by step to success, also thanks to add-on. Because nagging, know-it-all, or jealous colleagues can make life as hell as a choleric, narcissistic or under-commanding boss. But which strategies really help against unpleasant team members, employees and superiors? This book gives insights into the psychology not only of managers and reveals rhetoric tips for conflicts and confrontations. It also shows how you can influence organizational cultures in your favor even without an official supervisory function, how you can convince other people with their arguments and how you can make your life easier in stressful situations.
In addition, our unique publishing concept offers you many best practice tips and examples from successful managers, entrepreneurs and other exciting personalities.
Structure of the book
Various, possibly contradictory, facts of the topic are dealt with very deliberately. This enables you as a reader to examine and reflect on the various pros and cons aspects of the topic and to weigh them up in the event of a decision.
The clear structure and our special, very detailed table of contents will help you to find the information you require quickly and according to your needs and to put it directly into practice.
Information as desired and additional material to the book!
Under the motto Information as desired we will compile exactly the information you were looking for. The book also includes, for example, an eCourse with worksheet for working through, which you as a reader can obtain free of charge from our academy at https://berufebilder.de/en/academy/. You can find out how to do this in the final part of the book.
Each book you can also purchase as a member https://berufebilder.de/en/member/ with a 20 percent discount as a member edition directly on Best of HR - Berufebilder.de®. You can find all our book titles under https://berufebilder.de/en/publisher/. The registration takes place under https://berufebilder.de/en/member/.
In addition to the membership discount, as a Premium Member you will even receive a flat rate for one year with all learning materials, downloads and premium content on our website for free.
Personal eBooks and eCourses
You want an individual eBook topic or an eCourse on a special topic? You can also find this in our publishing house under https://berufebilder.de/en/publisher/.
In the academy of Best of HR - Berufebilder.de® you find additional eMail courses with individual setting of tasks, personal support and certificate.
Why being nice is less successful: 20 tips for the asshole factor
// By Simone Janson
A topic on which the minds differ: How much customer service is good to be successful? The more the better, most will say. However, if you look at the most successful companies of our time or various celebrities, you may come to a different answer.
Your company as a real brand! Do like Steve Jobs
Dealing with customers. How else should we learn it better than when we are customers ourselves and analyze the behavior of those who want to sell us something? Some time
