straight away, the back of his chef’s whites towards her as he weighed ingredients at one of the scrubbed steel counters, whistling an aria from a well-known opera.
‘Did the produce arrive?’ she asked breathlessly. ‘I spoke to the manager at the deli and he told me it had already left in the van. Is it here? ‘
Turning round to acknowledge her, the first thing Luigi did was to look her up and down, then wag his finger. ‘Have you eaten breakfast this morning? My guess is that you haven’t, and yet you run around at a hundred miles an hour as if you can exist on fresh air alone!’
‘As it happens I had a croissant at the deli while I was waiting to talk to the manager.’
Crossing her arms over her damp rain-spattered coat, Anna challenged him to disbelieve her. It was sweet that he took such an interest in her welfare and what she ate, but she was no longer the naive twenty-four-year-old she’d been when she first came to the hotel. She was thirty-two, in charge of her own destiny, and the assistant manager to boot!
‘A croissant, eh? And how do you expect to survive on such a poor substitute for food as that until lunch-time? A croissant is nothing but air too!’
‘It wasn’t just air. It had apricot and custard in it, and it was extremely filling and very nice.’ Sighing patiently, Anna let her rose-tinted lips naturally form a smile. ‘Now, will you please answer my question about the produce delivery? Anita’s expecting an important delegation for lunch today, and everything has to be just perfect.’
Luigi threw up his hands dramatically. ‘And you believe it won’t be? You should know by now that Luigi delivers nothing but perfection! ‘
‘You’re right. I do know that.’
‘And, yes, the delivery has arrived—and the black olives are excellent as usual.’
‘What a relief. So everything is fine, then? I mean, there aren’t any problems? ‘
With her gaze swinging round towards Cheryl, who was the sous chef, and the three young kitchen assistants scurrying busily about the kitchen, Anna included them all in her question. She hadn’t been made assistant manager without developing an ability to notice everything—from the mundane to the much more important—and she was very keen for all to be well.
Anita and Grant, the hotel’s owners, had always prided themselves on running a tight ship, but an extremely friendly one too. They cared about their staff. That was why Anna had stayed on. And when she’d fallen pregnant they hadn’t said she had to leave. Instead, the couple had been unstinting in their support of her, seeing her potential and insisting she occupy the charming two-bedroom apartment in the basement of the hotel as part of her remuneration for working there. They had also helped her find a reliable and decent local nursery for her baby, and encouraged her to take an online management course with a view to promoting her and helping her to earn a better salary. Consequently, Anna was fiercely loyal as well as immensely grateful to the couple.
‘Everything’s fine in the kitchen, Anna.’ Cheryl nodded, but then the slim, pretty blonde bit down anxiously on her lip and continued, ‘Except we couldn’t help wondering why Anita and Grant had a delegation from one of the most well-known hotel chains in the country coming here for lunch. Can you tell us anything about it?’
Anna’s insides cartwheeled at the question. This afternoon the couple who owned the hotel had scheduled a meeting with her to discuss something important, and all last night and early this morning, as she’d got her daughter Tia ready for kindergarten, she’d been fretting about what the subject might be. The charming little hotel in its smart Georgian building was situated in a very desirable corner of Covent Garden, but Anna wasn’t oblivious to the fact that the country was plunged deep into a recession and reservations and consequently takings were definitely down.
Were they going to be bought out by a more commercial hotel giant, and as a consequence would she lose a job she loved again? And not just her job this time, but her home too? It hardly bore thinking about.
But now, seeing the obvious anxiety on not just Cheryl’s but on the other staff members’ faces too, she knew she had a duty to reassure them.
‘To be absolutely honest with you I know nothing about it. My advice to you all would be to just concentrate on your work and not waste time on speculation. It won’t help. If there’s anything concerning us that we need to know, you can be sure we’ll all get to hear about it soon. Now, I must get on. I’ve got to relieve Jason on Reception. He’s standing in for Amy, who’s phoned in sick.’
Time dragged interminably slowly as the hotel chain’s delegation of three enjoyed the superb three-course lunch Luigi and his staff had prepared. Afterwards the two men and their female colleague were closeted in a meeting with Anita, Grant and their son Jason, the manager, for two and a half hours. Anna had never been a clock-watcher, but that afternoon she was.
It was a quarter to five by the time the phone rang on Reception to invite her into Jason’s office for the promised meeting with him and his parents. In the meantime, Linda, the girl who did the late shift on the desk, had turned up, and now sat beside Anna powdering her nose.
Standing outside the manager’s office, Anna smoothed her hands nervously down over her smart navy skirt, captured a stray auburn tendril that had come adrift from her ponytail, tucked it back into her faux ivory clip and then rapped briefly on the door. Greeted by three identically reassuring smiles, she nonetheless sensed immediately that all was not well.
‘Dear Anna. Come and sit down, my love.’
The tiny brunette with the stylish elfin haircut, and the smooth, unlined face that belied the fact she was only a year away from the big sixty, welcomed her warmly, as usual.
‘Firstly, you’ll be pleased to know that the lunch Luigi prepared for our visitors today went extremely well. They were very impressed.’
‘The man can certainly cook,’ chipped in Grant, Anita’s handsome silver-haired husband. ‘You could almost forgive him for having an ego the size of an elephant!’
Anna immediately deduced he was nervous, and she perched on the edge of her seat, wishing her mouth wasn’t suddenly so sickeningly dry, and that her stomach hadn’t sunk as heavily as a giant boulder thrown into the sea. Searching for reassurance, her dark eyes met Jason’s. The tall, slim young man whose features were a male version of his elfin mother’s tried for a smile, but instead it came off as a resigned grimace. That was the moment when the alarm bells clanged deafeningly loud for Anna.
‘So…’ Her hands linking together nervously in her lap, she leaned forward even farther in her chair. ‘What was the delegation from that commercial hotel chain doing here? Are we in trouble, or something?’
Anita started to speak, but Grant quickly took over.
‘Yes, love.’ He sighed, pulling a handkerchief out of his suit trousers to lightly mop his brow. ‘Serious financial trouble, I’m afraid. Like many other small businesses, the recession’s dealt us a heavy blow, and I’m sure you’re aware that we’ve been losing money hand over fist. You’ve noticed how the reservations have fallen? It’s really only the regulars that have stayed loyal to us. If we’re to hold our own against some of the more popular hotels we need to reinvest and refurbish, but with the coffers practically empty, and banks refusing loans left right and centre, it’s not likely to happen. Consequently, we’ve had no choice but to try and get some other form of help.’
‘Does
