The number of licenses used is the result of the scanning program XYZ, which the client is to install on its server by following the supplier’s instructions. The client will run this scanning program on the last working day of each month.
Examples of AOCM are:
■ The different types of meetings, their frequency and the participants.
■ The way changes to the contract may be formalized (the contract change procedure).
■ How to handle discrepancies in the deliverables based on the measurement and accountability of the WTBD.
■ The dispute settlement procedures.
■ The way in which the compensation, generally in the form of payments, will be delivered.
■ Agreements about liability, intellectual property, applicability of laws and regulations, and confidentiality.
The distinctly different roles of the contract manager and the realization and verification manager are based on making a clear distinction between the WTBD and the AOCM. These roles are part of the second pillar of CATS CM: the roles that are created for the contract and which must be established within the organization to ensure successful contract performance.
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