Under no system will it be possible to do away with all favoritism and brutality and meanness and malice. But at least we can try to minimize the exhibition of these qualities. I once came across a case in Washington which very keenly excited my sympathy. Under an Administration prior to the one with which I was connected a lady had been ousted from a Government position. She came to me to see if she could be reinstated. (This was not possible, but by active work I did get her put back in a somewhat lower position, and this only by an appeal to the sympathy of a certain official.) She was so pallid and so careworn that she excited my sympathy and I made inquiries about her. She was a poor woman with two children, a widow. She and her two children were in actual want. She could barely keep the two children decently clad, and she could not give them the food growing children need. Three years before she had been employed in a bureau in a department of Washington, doing her work faithfully, at a salary of about $800. It was enough to keep her and her two children in clothing, food, and shelter. One day the chief of the bureau called her up and told her he was very sorry that he had to dismiss her. In great distress she asked him why; she thought that she had been doing her work satisfactorily. He answered her that she had been doing well, and that he wished very much that he could keep her, that he would do so if he possibly could, but that he could not; for a certain Senator, giving his name, a very influential member of the Senate, had demanded her place for a friend of his who had influence. The woman told the bureau chief that it meant turning her out to starve. She had been thirteen or fourteen years in the public service; she had lost all touch with her friends in her native State; dismissal meant absolute want for her and her children. On this the chief, who was a kind man, said he would not have her turned out, and sent her back to her work.
But three weeks afterwards he called her up again and told her he could not say how sorry he was, but the thing had to be done. The Senator had been around in person to know why the change had not been made, and had told the chief that he would be himself removed if the place were not given him. The Senator was an extremely influential man. His wants had to be attended to, and the woman had to go. And go she did, and turned out she was, to suffer with her children and to starve outright, or to live in semi-starvation, just as might befall. I do not blame the bureau chief, who hated to do what he did, although he lacked the courage to refuse; I do not even very much blame the Senator, who did not know the hardship that he was causing, and who had been calloused by long training in the spoils system; but this system, a system which permits and encourages such deeds, is a system of brutal iniquity.
Any man accustomed to dealing with practical politics can with difficulty keep a straight face when he reads or listens to some of the arguments advanced against Civil Service Reform. One of these arguments, a favorite with machine politicians, takes the form of an appeal to "party loyalty" in filling minor offices. Why, again and again these very same machine politicians take just as good care of henchmen of the opposite party as of those of their own party. In the underworld of politics the closest ties are sometimes those which knit together the active professional workers of opposite political parties. A friend of mine in the New York Legislature—the hero of the alpha and omega incident—once remarked to me: "When you have been in public life a little longer, Mr. Roosevelt, you will understand that there are no politics in politics." In the politics to which he was referring this remark could be taken literally.
Another illustration of this truth was incidentally given me, at about the same time, by an acquaintance, a Tammany man named Costigan, a good fellow according to his lights. I had been speaking to him of a fight in one of the New York downtown districts, a Democratic district in which the Republican party was in a hopeless minority, and, moreover, was split into the Half-Breed and Stalwart factions. It had been an interesting fight in more than one way. For instance, the Republican party, at the general election, polled something like five hundred and fifty votes, and yet at the primary the two factions polled seven hundred and twenty-five all told. The sum of the parts was thus considerably greater than the whole. There had been other little details that made the contest worthy of note. The hall in which the primary was held had been hired by the Stalwarts from a conscientious gentleman. To him the Half-Breeds applied to know whether they could not hire the hall away from their opponents, and offered him a substantial money advance. The conscientious gentleman replied that his word was as good as his bond, that he had hired the hall to the Stalwarts, and that it must be theirs. But he added that he was willing to hire the doorway to the Half-Breeds if they paid him the additional sum of money they had mentioned. The bargain was struck, and the meeting of the hostile hosts was spirited, when the men who had rented the doorway sought to bar the path of the men who had rented the hall. I was asking my friend Costigan about the details of the struggle, as he seemed thoroughly acquainted with them, and he smiled good-naturedly over my surprise at there having been more votes cast than there were members of the party in the whole district. Said I, "Mr. Costigan, you seem to have a great deal of knowledge about this; how did it happen?" To which he replied, "Come now, Mr. Roosevelt, you know it's the same gang that votes in all the primaries."
So much for most of the opposition to the reform. There was, however, some honest and at least partially justifiable opposition both to certain of the methods advocated by Civil Service Reformers and to certain of the Civil Service Reformers themselves. The pet shibboleths of the opponents of the reform were that the system we proposed to introduce would give rise to mere red-tape bureaucracy, and that the reformers were pharisees. Neither statement was true. Each statement contained some truth.
If men are not to be appointed by favoritism, wise or unwise, honest or dishonest, they must be appointed in some automatic way, which generally means by competitive examination. The easiest kind of competitive examination is an examination in writing. This is entirely appropriate for certain classes of work, for lawyers, stenographers, typewriters, clerks, mathematicians, and assistants in an astronomical observatory, for instance. It is utterly inappropriate for carpenters, detectives, and mounted cattle inspectors along the Rio Grande—to instance three types of employment as to which I had to do battle to prevent well-meaning bureaucrats from insisting on written competitive entrance examinations. It would be quite possible to hold a very good competitive examination for mounted cattle inspectors by means of practical tests in brand reading and shooting with rifle and revolver, in riding "mean" horses and in roping and throwing steers. I did my best to have examinations of this kind instituted, but my proposal was of precisely the type which most shocks the routine official mind, and I was never able to get it put into practical effect.
The important point, and the point most often forgotten by zealous Civil Service Reformers, was to remember that the routine competitive examination was merely a means to an end. It did not always produce ideal results. But it was normally better than a system of appointments for spoils purposes; it sometimes worked out very well indeed; and in most big governmental offices it not only gave satisfactory results, but was the only system under which good results could be obtained. For instance, when I was Police Commissioner we appointed some two thousand policemen at one time. It was utterly impossible for the Commissioners each to examine personally the six or eight thousand applicants. Therefore they had to be appointed either on the recommendation of outsiders or else by written competitive examination. The latter method—the one we adopted—was infinitely preferable. We held a rigid physical and moral pass examination, and then, among those who passed, we held a written competitive examination, requiring only the knowledge that any good primary common school education would meet—that is, a test of ordinary intelligence and simple mental training. Occasionally a man who would have been a good officer failed, and occasionally a man who turned out to be a bad officer passed; but, as a rule, the men with intelligence sufficient to enable them to answer the questions were of a type very distinctly above that of those who failed.
The answers returned to some of the questions gave an illuminating idea of the intelligence of those answering them. For instance, one of our questions in a given examination was a request to name five of the New England States. One competitor, obviously of foreign birth, answered: "England, Ireland, Scotland, Wales, and Cork." His neighbor, who had probably looked over his shoulder but who had North of Ireland prejudices, made the same answer except that he substituted Belfast for Cork. A request for a statement as to the life of Abraham Lincoln elicited, among other
