Sherwood, Gwen, editor. | Barnsteiner, Jane Herman, editor.Title: Quality and safety in nursing : a competency approach to improving outcomes / edited by Gwen Sherwood, Jane Barnsteiner.
Description: Third edition. | Hoboken, New Jersey : Wiley‐Blackwell, [2022]
Identifiers: LCCN 2021035012 (print) | LCCN 2021035013 (ebook) | ISBN 9781119684237 (paperback) | ISBN 9781119684244 (adobe pdf) | ISBN 9781119684459 (epub)
Subjects: MESH: Nursing Care–standards | Education, Nursing–standards | Quality Improvement | Safety Management | Treatment Outcome | United States
Classification: LCC RT41 (print) | LCC RT41 (ebook) | NLM WY 100 AA1 | DDC 610.73–dc23
LC record available at https://lccn.loc.gov/2021035012 LC ebook record available at https://lccn.loc.gov/2021035013
Cover Design: Wiley
Cover Image: © Ralf Hiemisch/Getty Images
We dedicate this work
To faculty, students, and clinicians locally and globally who are successfully implementing the work of QSEN. On a daily basis your work demonstrates the commitment that the highest‐quality, safest care can only be achieved when all clinicians are delivering person‐ and family‐centered care as members of an interprofessional team, emphasizing application of evidence‐based practice, safety, quality improvement, and informatics.
To everyone who honored the commitment to provide exceptional patient and family services during the ongoing global pandemic. You have willingly cared for all in spite of the risks to your own safety and well‐being, and that of your families. We all thank you for continual just‐in‐time learning, innovations, and compassion in the face of trying circumstances.
To educators whose commitment never wavered in the global pandemic. You immediately revamped nursing education to ensure continuity in preparing the next generations of nurses through your bold creativity, resourcefulness, and dedication to purpose.
Contributors
Editors
Gwen Sherwood, PhD, RN, FAAN, ANEF Professor Emeritus School of Nursing University of North Carolina at Chapel Hill Chapel Hill, NC, USA
Jane Barnsteiner, PhD, RN, FAAN Professor Emerita School of Nursing University of Pennsylvania Philadelphia, PA, USA Editor, Translational Research and QI, American Journal of Nursing Contributors
Jennifer T. Alderman, PhD, MSN, RN, CNL, CNE, CHSE Associate Professor School of Nursing University of North Carolina at Chapel Hill Chapel Hill, NC, USA
Gail Armstrong, PhD, DNP, ACNS‐BC, CNE Professor, Assistant Dean DNP Program Oregon Health & Science University Portland, OR, USA
Elizabeth Cerbie Brown, MSN, RN Galen University Indianapolis, IN, USA
Thomas R. Clancy, MBA, PhD, RN, FAAN Professor ad Honorem University of Minnesota School of Nursing Minneapolis, MN, USA
Linda R. Cronenwett, PhD, RN, FAAN Dean Emeritus and Professor Emeritus UNC‐Chapel Hill School of Nursing Chapel Hill, NC, USA
Lisa Day, PhD, RN, CNE, ANEF, FAAN Professor University of New Mexico College of Nursing Albuquerque, NM, USA
Joanne Disch, PhD, RN, FAAN Professor ad Honorem University of Minnesota School of Nursing Minneapolis, MN, USA
Mary A. Dolansky, PhD, RN, FAAN Sarah C. Hirsh Professor Director, QSEN Institute Senior Faculty Scholar, VA Quality Scholars Program Frances Payne Bolton School of Nursing Case Western Reserve University Cleveland, OH, USA
Carol F. Durham, EdD, RN, ANEF, FSSH, FAAN Professor Director, QSEN Regional Center UNC‐Chapel Hill School of Nursing Chapel Hill, NC, USA
Margo A. Halm, PhD, RN, NEA‐BC Associate Chief Nurse Executive, Nursing Research & Evidence‐Based Practice VA Portland Health Care System Portland, OR, USA
Pamela M. Ironside, PhD, RN, FAAN, ANEF Professor Emerita Prairie du Sac, WI, USA
Jean Johnson, PhD, RN, FAAN Emerita Dean and Professor George Washington University School of Nursing Washington, DC, USA
Joan Kavanagh, PhD, RN, NEA‐BC Associate Chief Nursing Officer Education and Professional Development Cleveland Clinic Health System Cleveland, OH, USA
Ellen Luebbers, MD VA Quality Scholars Fellow Louis Stokes Cleveland VA Medical Center Case Western Reserve University School of Medicine Cleveland, OH, USA
Shirley M. Moore, PhD, RN, FAAN Professor Emerita Frances Payne Bolton School of Nursing Case Western Reserve University Cleveland, OH, USA
Bethany Robertson, DNP, CNM, FNAP Associate Professor, Clinical Emory University Nell Hodgson Woodruff School of Nursing Atlanta, GA, USA
Mary Jean Schumann, DNP, MBA, RN, CPNP‐PC, FAAN Associate Professor of Nursing George Washington University School of Nursing Washington, DC, USA
Mamta K. Singh, MD, MS Associate Professor of Medicine Case Western Reserve University School of Medicine Louis Stokes Cleveland Veterans Affairs Medical Center Cleveland, OH, USA
Nancy Spector, PhD, RN, FAAN Director of Regulatory Innovations National Council of State Boards of Nursing Chicago, IL, USA
Mary Fran Tracy, PhD, RN, APRN, CNS, FCNS, FAAN Associate Professor University of Minnesota School of Nursing University of Minnesota Medical Center Minneapolis, MN, USA
Judith J. Warren, PhD, RN, BC, FAAN, FACMI Consultant, Warren Associates, LLC Plattsmouth, NE, USA
Amy Hagedorn Wonder, PhD, RN Assistant Professor Indiana University School of Nursing Bloomington, IN, USA Meg Zomorodi, PhD, RN, FAAN, ANEF Assistant Provost and Director Office of Interprofessional Education and Practice Professor UNC‐Chapel Hill School of Nursing Chapel Hill, NC, USA
Foreword
Twenty years ago, the groundbreaking report To Err Is Human spotlighted the failure of the US health care system to protect patients from preventable harm. The report called for sweeping recommendations to improve patient safety and quality, including viewing medical errors as systemic problems, rather than individual mistakes. Nurse leaders responded to the urgent call to improve patient safety, and in 2005, the Robert Wood Johnson Foundation’s
