Leading with Empathy. Gautham Pallapa
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Table of Contents
1 Cover
2 Additional Praise for Leading with Empathy
6 Preface
8 Chapter 1: Introduction Adverse Impact of a Global Pandemic Apocalypse Bingo Impact on Families and Society Humanity Needs Empathy Now More Than Ever Finding the Silver Lining in These Dark Clouds Proposing: Empathy as a Prescription for a World Overwhelmed by Adversity Lead with Empathy How This Book Is Structured Notes
9 Part I: Adversity Chapter 2: The Toll on Humanity Adversity on a Global Scale The Impact on Society Racial Inequality and the Pandemic Gender Inequality and the Pandemic Virtual Schooling Financial Impact on Industries What Can You Do to Help? Summary Notes Chapter 3: Overcoming Stress and Anxiety Understanding Stress The Three Major Stress Hormones Effects of Chronic Stress Symptoms of Stress Overload Causes of Stress Maslow's Hierarchy of Needs and the Pandemic Happy Chemicals How to Combat Stress Activities for a Healthy DOSE of Happy Chemicals Building New Happy Habits Summary Notes
10 Part II: Empathy and Leadership Chapter 4: The Power of Empathy Emotional Intelligence Empathy Types of Empathy The Difference Between Empathy and Sympathy The Benefits of Empathy Empathy Is on the Rise What Impedes Empathy Enabling Empathy Empathy in Children Summary Notes Chapter 5: Leading with Empathy Start Your Leadership Journey with Emotional Intelligence The Benefits of Exhibiting Emotional Intelligence Overcome Your Limiting Beliefs for Better Empathy Random Acts of Kindness Increase Empathy Instilling Empathy and Emotional Intelligence in Children Children Are Our Future Summary Notes
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Part III: Empowerment
Chapter 6: Enterprise Empathy
Empathy Improves Productivity
Empathic Leadership
How to Be an Empathic Leader
Improving Psychological Safety
Benefits of Psychological Safety
Customer Empathy
Shifting