to a Remote Workforce Overnight
How to Develop Empathy at Work
Empathy as a Core Tenet of Organizational Culture
Crowdsource Empathy
Hire for Empathy
The Power of a Generative Culture
Summary
Notes
Chapter 7: Employee Empathy
The Benefits of Empathy in the Workplace
Remote Is the New Normal
How to Increase Psychological Safety
A Good Work-Life Balance
Summary
Notes
Chapter 8: Optimism, Evolution, and Empowerment
Adversity in 2020
Let's Be Optimistic about Our Future
Leapfrogging Innovation and Evolution
Leading with Empathy
Notes
Chapter 9: Actions for Empathy
Empathy for Adults
Encouraging Empathy in Children
Share Your Stories
Notes
13 Index
List of Tables
1 Chapter 3Table 4.1 Common Causes of Stress
2 Chapter 5Table 5.1 Applying 5-Whys Analysis to a Problem: You threw a tantrum.
List of Illustrations
1 Chapter 1Figure 1.1 How this book is structured.
2 Chapter 3Figure 3.1 Maslow's hierarchy of needs.
3 Chapter 5Figure 5.1 Star Chart for measuring daily progress.Figure 5.2 A Mood Tracker app.7 Figure 5.3 Emotional check-in with emojis.
4 Chapter 6Figure 6.1 Ron Westrum's Typology of Organizational culture.
5 Chapter 7Figure 7.1 Lean, Agile, and DevOps are transformational drivers for employee...Figure 7.2 POWER start for a meeting.
Guide
3 Additional Praise for Leading with Empathy
7 Preface
11 Index
Pages
1 i
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8 xiii
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13 xix
