Leading with Empathy. Gautham Pallapa

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      “As technology becomes core, most leadership roles and value streams become more and more cross-functional, and organizations must move away from silos to survive. Breaking through these functional boundaries requires a deep understanding of others’ roles, perspectives, and challenges. Gautham makes a very strong and unique case for empathy being a requirement among leaders in order for them to cultivate thriving workplaces that drive innovation.”

      —Dr. Mik Kersten, Founder and CEO of Tasktop and best-selling author of Project to Product

      “Gautham's practical guidance in Leading with Empathy could not be more timely, as leaders grapple with supporting our teams through the ongoing challenges of the pandemic. Empathy is also the foundation to acting as an effective ally and using our voices to combat systemic racism.”

      —Jacqui Allard, EVP Personal Financing Products, RBC

      “In his book, Leading with Empathy, Gautham succinctly captures today's need to build a cohesive team and a positive professional atmosphere. With anecdotes from real-life experiences, the book talks about ‘people management’ and how leaders and managers should develop new traits such as patience, empathy, and the ability to relate to diverse situations. This book serves as a guide on how leaders should become responsible in creating an environment of trust and motivation, while leading form the front exhibiting the same traits, expected from team members. A must-read for all young managers and budding entrepreneurs!”

      —Kaushik Madhavan, Vice President–Mobility, Frost & Sullivan

      —Martin Davis, CIO and Managing Partner, DUNELM Associates Ltd

      Understanding the Needs of Today's Workforce

       GAUTHAM PALLAPA

      Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

      Published simultaneously in Canada.

      No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 750-4470, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permission.

      Limit of Liability/Disclaimer of Warranty: While the publisher and authors have used their best efforts in preparing this work, they make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically

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