Diversity and Inclusion Matters. Jason R. Thompson
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Inclusion is about making people feel welcomed and valued. Inclusion is retention.
The best way to get organizational change and create an inclusive environment is to use organizational change models and principles, such as the ADKAR model.
Notes
1 1. Edward H. Chang and his colleagues (July 9, 2019) wrote a piece in the Harvard Business Review entitled “Does diversity training work the way it's supposed to?” Noting that although virtually all Fortune 500 companies offer diversity training of some kind, few of the companies measured the impact of the training. The authors created their own training and tracked outcomes. Findings are intriguing and indicate impact on attitudes but not behaviors. Accessed on April 8, 2021 at https://hbr.org/2019/07/does-diversity-training-work-the-way-its-supposed-to
2 2. Tyler Sonnemaker (December 31, 2020) summarized the discrimination law suits in 2020 for Insider. The article, entitled “2020 brought a wave of discrimination and harassment allegations against major companies, like Amazon, MacDonald's, and Pinterest,” noted that 99% of Fortune 500 companies settled at least one discrimination suit since 2000. Accessed on April 8, 2021 at https://www.businessinsider.com/every-company-that-was-sued-discrimination-and-harassment-lawsuits-2020-2021-1
3 3. The change management process can be a key contributor to the success of your DE&I programs. I've found ADKAR to be helpful. The ADKAR model was created by Prosci founder, Jeff Hiatt. You can find more information about the model, change management, and training opportunities on their website at https://www.prosci.com/methodology/adkar
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