The New Laws of Love. Marie Bergström
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Dating under the microscope
There is today an important body of scientific literature on online dating, although it seldom reaches the audience it deserves, as research is often published in academic journals that remain rather confidential. With some notable exceptions (Schmitz, 2016; Vaughan Curington et al., 2021), most books on the topic are written by journalists and essayists who draw very little on empirical observation. These books often start with an already given story: a hard-cut vision of online dating and its social impact. Although there can be references to scientific findings, and even some fieldwork, the empirical analysis is not as thorough as the theoretical framework may be. Proof is read into theory, and there is consequently very little room for contradicting facts, or even for scientific discovery and surprise. My starting point is different, as I draw on extensive empirical research. This leads me to other conclusions about the nature and novelty of online dating.
Empirical sources and methods
This book is based on research conducted between 2007 and 2020. The project started when dating websites were still a fairly new phenomenon; then it followed the emergence and diffusion of mobile apps later on. The depth of this historical layering helped me avoid overinterpretation and presentism. The empirical material comes mainly from three different sources, which articulate both a quantitative and a qualitative approach. Swedish historian Brita Planck, whose research theme is marriage in the Swedish aristocracy in the eighteenth and nineteenth centuries, gives a good illustration of the importance of such mixed methods. If she were to use only statistical data, Plancks says, she would be tempted to say that marriage is no more than a matter of money and social status, as couples were strictly matched on these criteria at the time. However, if she were to rely solely on qualitative material such as the large body of letters analyzed in her research, she would conclude that, even 200 years ago, marriage was all about love and desire. By combining both types of source, she can show that love, as a feeling, is homogamous and strongly linked to class (Planck, 2014, 2018). Studying online dating requires more than ever a dual approach of this sort, as user narratives are full of feelings of excitement, distrust, enthusiasm, frustration, and deception and convey an image of online dating that is sometimes contradicted by statistical analysis, which reveals trends that users do not see (or do not want to see). For these reasons, I attempt to use systematically both qualitative and quantitative sources.
First, I use several large-scale scientific surveys in order to measure and characterize the use of online dating. Surveys on the topic are scarce and prompt me to focus on three countries where data are available and fairly recent: the United States, Germany, and France. The data come from questionnaire surveys, with representative population samples, on couple formation, sexual health, or digital technology (see Sources, pp. x–xi). Analyzing this type of macro data is essential for establishing usage rate, the characteristics of users, and the type of relationships formed online.
Alongside these traditional surveys, I also gathered “big data” from several online dating platforms. This was made possible by a scientific collaboration with the company Meetic Group, owner of several dating services such as DatingDirect, OurTime, French Meetic, Dutch Lexa, German LoveScout24 and Neu. Meetic Group is also the owner of the European activities of Match, which has a large user base in many countries. Access to anonymized and censured data from these seven international platforms permitted me to observe global trends in self-presentation and contact behavior. My analysis was carried out in strict observance of user privacy. This means that I was never able to identify users, track their usage, or access any of their communications. Only metadata were analyzed, as I did not have access to actual profiles or messages. But these data are precious for understanding how users of different backgrounds (age, gender, education, country, region, etc.) use the platforms and what groups interact with whom.
A qualitative study complements this quantitative approach and is based on interviews with 82 French users of dating sites and applications, aged between 18 and 68 years and coming from diverse social backgrounds. Almost all respondents identified as heterosexual; two identified as bisexual. I conducted the majority of the interviews myself; some were conducted by sociologist Rébecca Lévy-Guillain, who participated in the last stage of this project. All interviews were recorded, transcribed, and subjected to an in-depth analysis. The interviews had a biographical character in order to permit me to follow the trajectories of the interviewees. Thus I was able not only to situate the moments at which my respondents used online dating, but also to compare their online experiences with those that took place “offline,” in person. The following chapters present many excerpts from these interviews. Names and certain information have been changed in order to protect the anonymity of the interviewees. Readers should be warned that all my respondents lived in France, and experience can of course differ in other countries.
In addition to these interviews with users, I also conducted a series of interviews with founders of dating sites and apps, mainly French but also North American. These interviews aimed to help me understand how founders conceive of their own dating platforms and what visions of the industry they entertain. Because many of them were careful to protect the image of their company and I didn’t want them to censure their speech for fear of bad press, their names have been changed and the names of their platforms are not revealed.
Book outline
The book is divided into seven chapters, each focusing on a specific topic related to online dating and the transformation of heterosexual relationships. The first part of the book looks at the process of privatization, which is approached from different vantage points: a historical perspective, an analysis of the dating economy, an explanation of the success of online dating, and an analysis of the changes that this form of dating brings about in terms of sex and love.
Chapter 1 opens up the archives, looking for the origins of online dating. Matching services have a long history in both Europe and the United States. The first matrimonial agencies and personal ads appeared in the nineteenth century, and forms of “computer dating” were experienced in the 1950s; the first network of matchmaking systems followed a few decades later. This genealogy establishes a strong filiation between earlier services and today’s digital platforms. It also reveals a common criticism that targeted them from the start: as early as in the nineteenth century, matchmaking services were accused of corrupting intimate relationships by introducing economic standards. The commodification of intimacy appears as a long-running fear of commercial intermediaries rather than as a feature of late capitalism.
Chapter 2 pursues this historical analysis by looking at the emergence of today’s online dating market. Drawing on interviews with the founders of a series of dating sites and apps, it shows the social and professional norms that inform these platforms and govern their creation. Whereas the features of dating platforms are commonly scrutinized for what they supposedly says about modern love, this chapter shows that the products primarily reflect economic concerns. The making of dating platforms obeys contemporary market phenomena, namely isomorphism, segmentation, and stereotyping.
Unlike older forms of mediated dating that never made it into the mainstream, online dating has become a common practice and an important meeting venue in the western world. However, the phenomenon has also been exaggerated, both in the press and by scientific scholars. Using national surveys from different countries, chapter 3 gives an overview of the number of users and the proportion of couples that meet online. It also provides a new explanation for the popularity of online dating – namely that online dating owes its success to the separation it operates between the sexual and the social sphere. This feature is fundamental to why and how people use online