Upper Hand. Sherrell Dorsey

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      The Future of Work for the Rest of Us

       SHERRELL DORSEY

      FOREWORD BY DR. ANGELA JACKSON

      MANAGING PARTNER, NEW PROFIT

      Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

      Published simultaneously in Canada.

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       Library of Congress Cataloging‐in‐Publication Data

      Names: Dorsey, Sherrell, author.

      Title: Upper hand : the future of work for the rest of us / Sherrell Dorsey.

      Description: Hoboken, New Jersey : John Wiley & Sons, Inc., [2022]

      Identifiers: LCCN 2021043229 (print) | LCCN 2021043230 (ebook) | ISBN 9781119839293 (cloth) | ISBN 9781119839316 (adobe pdf) | ISBN 9781119839309 (epub)

      Subjects: LCSH: Minorities—Employment—United States. | African Americans—Employment. | Labor supply—Effect of technological innovations on—United States. | Manpower policy—United States. | United States—Economic conditions—21st century.

      Classification: LCC HD8081.A5 D67 2022 (print) | LCC HD8081.A5 (ebook) | DDC 331.6—dc23

      LC record available at https://lccn.loc.gov/2021043229 LC ebook record available at https://lccn.loc.gov/2021043230

      Cover Design: Paul McCarthy

      To Grandpa. Thank you for taking every risk and for showing up in the small and big ways that matter.

      The future of work is already here. Global competition for labor continues to alter the employment landscape in the United States. Technology has enabled the rise of automation in manufacturing, service industries, and even white‐collar professions previously considered “safe” like finance and marketing. The mass adoption of digital platforms and marketplaces like Uber, TaskRabbit, and DoorDash has fueled the rise of the gig economy and, subsequently, the gig worker. And the COVID‐19 pandemic disrupted the world of work beyond anything we could have imagined, as millions

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