Upper Hand. Sherrell Dorsey
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UPPER HAND
The Future of Work for the Rest of Us
SHERRELL DORSEY
FOREWORD BY DR. ANGELA JACKSON
MANAGING PARTNER, NEW PROFIT
Copyright © 2022 by John Wiley & Sons, Inc. All rights reserved.
Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.
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Library of Congress Cataloging‐in‐Publication Data
Names: Dorsey, Sherrell, author.
Title: Upper hand : the future of work for the rest of us / Sherrell Dorsey.
Description: Hoboken, New Jersey : John Wiley & Sons, Inc., [2022]
Identifiers: LCCN 2021043229 (print) | LCCN 2021043230 (ebook) | ISBN 9781119839293 (cloth) | ISBN 9781119839316 (adobe pdf) | ISBN 9781119839309 (epub)
Subjects: LCSH: Minorities—Employment—United States. | African Americans—Employment. | Labor supply—Effect of technological innovations on—United States. | Manpower policy—United States. | United States—Economic conditions—21st century.
Classification: LCC HD8081.A5 D67 2022 (print) | LCC HD8081.A5 (ebook) | DDC 331.6—dc23
LC record available at https://lccn.loc.gov/2021043229 LC ebook record available at https://lccn.loc.gov/2021043230
Cover Design: Paul McCarthy
To Grandpa. Thank you for taking every risk and for showing up in the small and big ways that matter.
Foreword
The future of work is already here. Global competition for labor continues to alter the employment landscape in the United States. Technology has enabled the rise of automation in manufacturing, service industries, and even white‐collar professions previously considered “safe” like finance and marketing. The mass adoption of digital platforms and marketplaces like Uber, TaskRabbit, and DoorDash has fueled the rise of the gig economy and, subsequently, the gig worker. And the COVID‐19 pandemic disrupted the world of work beyond anything we could have imagined, as millions