rel="nofollow" href="#ulink_387822ce-5b59-5db4-8eb9-b570a149c3b1">9. There are many change theories. I advocate ‘A change strategy to implement new norms, new styles and new environment in the work organization’ Ottaway R (1976) Personnel Review 5.1:13‐18. This approach views change as the need to understand and move to new norms as a process of collaborative social change made to order to fit the particular situation. Made to order10 10. West Briton – Thursday, 12 March 2015.
11 11. The use of the feeling fluffy‐feeling drained scale is illustrated in Chapter 17 – Guiding third year nursing students within a guided reflection session.
12 12. An application of the feeling fluffy/feeling drained chart as used within a guided reflection session is shown in Chapter 17 – Guiding third year nursing students in guided reflection.
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