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Table of Contents
1 Cover
6 Foreword Employee Experience: It's Here to Stay
7 PART I: Let's Start Here CHAPTER 1: A Brief, Not Particularly Employee-Friendly History of Work It's Different Now The Challenge and the Opportunity Notes CHAPTER 2: Employee Experience What Exactly Is “Employee Experience”? What Employees Want Keeping Pace Getting It Right The X Factor: A Belief in People Notes
8 PART II: Breaking Down Employee Experience CHAPTER 3: More Than a Job Making It Real Connecting to the Why Passion Drives Purpose Notes CHAPTER 4: You Got This Who Owns the Action? It's About Trust It's About Choice What Next? Notes CHAPTER 5: We Belong Business Beyond Bias Democratizing Opportunity More Than Lip Service Notes CHAPTER 6: I Value You Everyone Has Value Recognition Builds Culture The Big Power of a Little Appreciation Notes
9 PART III: Foundations for a Great Employee Experience CHAPTER 7: Authentic Beats Perfect Managers Have It Tough Style Is Substance Empowering and Unleashing Potential The (Dreaded) Meeting and Other Gatherings Transparency and Trust People Don't Quit Companies Notes CHAPTER 8: Collaboration at Work The People Part Give and Take A Bad Use of Tech The Digital Employee Experience Where's the Off Switch? Notes CHAPTER 9: Thriving at Work Mind, Body, and Spirit Toward Better Mental Health Toward Better Physical Health Doing Your Part Notes
10 PART IV: So What? CHAPTER 10: The Results Are In Different People, Different Styles Never Mistake Activity for Impact Crushing the Obstacles Productivity from Anywhere Notes CHAPTER 11: Keep the Pace A Learning Culture Every Learner Is Different Resilience Notes
