Supplier Diversity For Dummies. Kathey K. Porter

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major differences.

      Customers/target audience

      DEI focuses on recruiting and fostering a culture of inclusion for current and future employees regardless of ethnicity, gender, age, disability, sexual orientation, religion, nationality, or educational level. DEI may also focus on niche groups within the organization that may have historically been overlooked, such as parents that are adopting or fathers that want to take paternal leave. These groups have a tremendous voice in shaping the benefits that an organization offers its employees.

      Supplier diversity focuses on developing and nurturing the contracting relationship with suppliers, vendors, and consultants that have been historically marginalized and excluded from business opportunities because of ethnicity, gender, sexual orientation, and veteran status.

      Tactics used

      Supplier diversity and DEI deploy different methods to appeal to their target audiences. Because internal feedback is so important to the culture-building process, DEI directs its efforts primarily in the internal environment. It may deploy a combination of methods including recruitment fairs, ERGs, and climate surveys to direct its program efforts.

      

Understanding the context of supplier diversity allows organizations to create a program that fits their cultures while addressing the issues of their small business communities.

      Measuring results

      DEI and supplier diversity use varying metrics to demonstrate their value and measure success. The types of instruments they use definitely overlap, but ultimately, it’s a bit like comparing apples to oranges. They’re both fruit, but they taste totally different.

      

Understanding the differences in the types of metrics tracked by each program and the context of the information gathered is important. Combining metrics may not consider outliers or one-off scenarios that exist in supplier diversity. Focusing on the wrong metrics may make you overlook gaps in your program.

      DEI may focus on the number of hires, efforts taken to accommodate specific groups, the number of new initiatives that recognize and celebrate different nationalities, the creation of programs that create a pipeline to senior leadership positions, and so on.

      With supplier diversity, spend and utilization with small and diverse vendors are the most common metrics. And, for a long time, they were the standard metrics. With the heavy investment in supplier development, supplier diversity today may look at the number of small and diverse businesses responding to solicitations, the award and project completion rates for small and diverse business, the conversion rate for workshop attendees becoming actual vendors, the number of repeat awardees, whether contract awards are increasing or decreasing, and so on.

      

In addition to their core metrics, both programs are looking for additional ways to capture and demonstrate their value by looking at the quality of life and economic impact investments in these programs are having on the community. Measuring diversity results is all about assessing success, identifying gaps to drive necessary behaviors, and determining corrective action to make the organization and these programs better.

Schematic illustration of differences in measuring results.

      FIGURE 4-1: Differences in measuring results.

      Supplier diversity and DEI definitely have aspects that make them great collaborative partners. Based on their timelines and history, in many ways DEI and supplier diversity have grown together. Each started by government executive order, with little guidance other than the intended outcome. Unfortunately, the path to get there was never completely laid out. Through trial and error, both programs have had to figure out their respective roles and how best to deliver value to the organizations.

      Based on the differences I describe in the earlier section “Diving into Their Different Audiences, Tactics, and Results,” each has forged a distinct path and role — DEI in HR and supplier diversity in procurement — and both have managed to grow and become strategic staples by working together as natural collaborative partners.

      

In Chapter 8, I discuss the relationship between supplier diversity and DEI; for the purposes of this chapter, you should understand the three ways in which supplier diversity and DEI collaborate:

       Help gain active stakeholder involvement

       Help increase visibility and engagement across the organization

       Help keep the diversity conversation top of mind

      In recent years, two trends have appeared to sometimes blur the line between supplier diversity and DEI. Understandably, how your diversity efforts are structured depends on budget, personnel, or exactly how your organization views diversity. Whatever the reason, it should align with what your organization wants to accomplish and how you want the public and your stakeholders to perceive your diversity efforts. But in this setting, for the two programs to exist without one cannibalizing the other is a challenge. The following sections cover some of the current trends and the problems they present.

      

Few things are more disruptive to any program than poor execution. Building a poor structure can run counter to what you’re trying to accomplish. Further, it can negatively impact program results, which can lead to internal resentment and dysfunction. When that sets in with an organization, it’s hard to overcome.

      Combining diversity efforts under one umbrella

      This structure presents challenges for a few reasons:

       Leadership

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