Рефлексивные процессы и управление. Сборник материалов XI Международного симпозиума 16-17 октября 2017 г., Москва. Коллектив авторов

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Рефлексивные процессы и управление. Сборник материалов XI Международного симпозиума 16-17 октября 2017 г., Москва - Коллектив авторов

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One cannot fully understand a theory until one first understands the question that gave rise to the theory (Umpleby 1999).

      In universities around the world people use essentially the same theories and methods in the physical sciences. In legal systems there has been convergence between North America and Europe due to the recent growth of the European Union and the desire to facilitate trade by adopting similar rules and procedures. In biology there are some differences in how medicine and agriculture are practiced. In social, political and economic systems there is great variety and much to learn from other societies.

      Do societies develop similar ideas eventually as they encounter situations requiring those ideas? Or do they develop different solutions to similar problems? Or are they trying to develop in different directions? If the latter, what explains the difference? Since scholars now interact globally rather than nationally, we have new opportunities to learn from each other. If societies can preserve and enhance their traditions, while learning from other societies, we should experience a remarkable flowering of human society. My particular interest is in methods of governance which enable societies to be secure, stable and innovative.

      Our thinking about how to improve our societies has changed from revolution or reform to evaluating government programs with controlled experiments (Campbell 1969), to expanding our conception of science (Umpleby 2017), to noting the importance of institutions and engaging in multi-country studies (Acemoglu and Robinson 2012) and the deliberate design of experiments (Dunn 1998).

References

      1. Acemoglu, Daron & James A. Robinson. (2012). Why Nations Fail: The Origins of Power, Prosperity, and Poverty. New York: Random House, 2012.

      2. Campbell, Donald T. (1969). "Reforms as Experiments." American Psychologist, 24 (4), pp. 409–429.

      3. Conger, D. Stuart. (1974). Social Inventions. Prince Albert, Canada: Saskatchewan Newstart, 1974.

      4. Dunn, William N. (1998). The Experimenting Society: Essays in Honor of Donald T. Campbell. Transaction Publishers, 232 pages.

      5. Lepskiy, V. (2010), Reflexive and Active Environments of Innovative Development, "Kogito-Center" Publishing House, Moscow (in Russian). http://www.reflexion.ru/Library/Lepsky 2010a.pdf

      6. Lepskiy, V. (2015a), Evolution of concepts about control (methodological and philosophical analysis, "Kogito Center" Publishing House, Moscow (in Russian). http://www.reflexion.ru/Library/Lepskiy2015.pdf

      7. Lepskiy, V.E. (2015b). "Economic cybernetics of self-developing environments (third-order cybernetics)", Management sciences. No. 4, pp. 22–33 (in Russian). http://www.old.fa.ru/dep/upravnauki/Documents/%D0%A3%D0%9D4 2015. pdf

      8. Umpleby, Stuart & Eric Dent. (1999). "The Origins and Purposes of Several Traditions in Systems Theory and Cybernetics."Cybernetics and Systems: An International Journal, 30:79-103.

      9. Umpleby, Stuart. (2002). "The Design of Intellectual Movements." Proceedings of the annual meeting of the International Society for the Systems Sciences, Shanghai, China, 2002.

      10. Umpleby, Stuart. (2017). "How Science is Changing." Cybernetics and Human Knowing, 24(2), pp. 89–91.

      11. Walton, Mary. (1986). The Deming Management Method. New York: Perigee.

      Igor Perko(University of Maribor, Slovenia), Raul Espejo(World Organisation of Systems and Cybernetics, UK)

      Big data analytics organisational learning

      Abstract. Purpose. We will identify the potentials that big data analytics (BDA) have on the of the learning processes of an organisation. We are particularly interested in the speed of these learning processes;on the memorising and sharing of knowledge, on the ability to recognise the environmental feedback information and on the impact to micromanaging internal organisational processes. Design/methodology/approach. To assess the current state, we offer a theoretic background of the organisational learning processes and the BDA related research reports. To analyse the BDA supported organisational learning processes, we invoke the Viable system model (VSM) and especially the Viplan methodology. Based on the results, a universal BDA supported organisation learning model is proposed. Findings – A universal organisational model, focusing on BDA supported learning processes. Originality/value – to elaborate an organisational learning model, encapsulating the BDA toolset. Research limitations – the proposed results rely on published research reports and arenot validated in a real life experiments. Research/Practical/Social/Environment implications – For the researchers the model will provide a new organisational paradigm and articulate multiple research directives. Members of the professional community will better understand the BDA potentials for organisational learning.Because of the universality of the model, it will have the potential to be applied on all organisational levels, ranging from individualsto society and environment.

      Keywords: Systems thinking, Cybernetics, Big Data analytics, Learning processes, Viable system model, Viplan methodology

1. Introduction

      1.1 Problem situation.Current information technology, particularly social media such as Facebook, Goggle, LinkedIn and many more, are hugely increasing data flows and interactions in society and organisations. Algorithms and artificial intelligence or BDA are dealing with the related data, suggesting that they can handle these data flows in the benefit of people‘s decisions and actions. We believe that this perception of increased observational and action capacity needs revision. BDA have a great capacity to deal with data and articulate options but these new capabilities may increase people‘s illusion that they have an improved understanding of their relevant situations and also an increased capacity to deal with them effectively. We want to test and improve these perceptions and argue, in conceptual and methodological terms, that there are dangers in an unrestricted data management driven by sophisticated BDA; what drawbacks are they posing to aspects such as organisational effectiveness, individual autonomy, privacy and fairness.

      The organisation helps people to learn and understand the state and dynamics in the environment, as well as state and dynamics within the system. With accessibility to high volumes of data, the personal capacity to understand and react upon the data may be overpowered. Prior to the BDA approach, using the business intelligence, the means of reducing variety was mostly focused on financial results and summarisation was used to provide views on the higher levels in the organisation (Kimball, 2002). Based on this lack of variety, business intelligence had serious problems, especially it lacked understanding of the implications of high-level decisions, and focusedmostly on the financial aspects of the business it measured.

      The BDA potentials to disrupt the existing organisations are undisputed. It is though important to use systems thinking to maximise the positive impact and to thoroughly understand the implications it has on the other players in the system. It should support the cooperation and not only provide short-term competitive advantage to system performance.

      The foci of our arguments are first, on the relationships of people and organisations with their environmental agents and second, on their multiple interactions, which are responsible for self-organising processes. Today these relationships and interactions are increasingly mediated by BDA and therefore it is necessary to explore:

      1) The extent to which BDA is supporting individual and organisational learning through its contribution to increasing effective relationships and interactions. This requires revision of relationships and interaction among actors within an organisation. In this purpose we focus on varied issues of concern in business organisations. Often these organisations support relationships that increase the chances of hierarchical structures and therefore of inhibited learning throughout them;they are driven by fragmentation,

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