Принцип 80/20. Ричард Кох
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David Lowry (1993) Focusing on time and teams to eliminate waste at Singo prize-winning Ford Electronics, National Productivity Review, 22 March.
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Terry Pinnell (1994) Corporate change made easier, PC User, 10 August.
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James R Nagel (1994) TQM and the Pentagon, Industrial Engineering, 1 December.
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Chris Vandcrsluis (1994) Poor planning can sabotage implementation, Computing Canada, 25 May.
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Steve Wilson (1994) Newton: bringing AI out of the ivory lower, AI Expert, 1 February.
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Jeff Holtzman (1994) And then there were none, Electronics Now, 1 July.
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Mac Week (1994) Software developers create modular applications that include low prices and core functions, MacWeek, 17 January.
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Barbara Quint (1995) What’s your problem? Information Today, 1 January.
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Cм. Richard Koch and Ian Godden (1996) Managing Without Management, London: Nicholas Brealey, особенно глава 6, стр. 96–109.
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Peter Drucker (1995) Managing in a Time of Great Change, London, Butterworth-Heinemann, pp 96f.
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Richard Koch and Ian Godden, op cit. (см. примечание 12); см.: глава 6 и стр. 159.