CompTIA Project+ Study Guide. Heldman Kim
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■ Issue resolution follows the department chain of command.
■ Project team members are loyal to the functional manager.
The Matrix Organization
The next organizational structure covered is a matrix organization. There are three types of matrix organizations, as discussed in a moment. Figure 1.2 shows a balanced matrix organization.
FIGURE 1.2 The balanced matrix organization
Matrix organizations typically are organized along departmental lines, like a functional organization, but resources assigned to a project are accountable to the project manager for all work associated with the project. The project manager is often a peer of the functional staff managers. The team members working on the project often have two or more supervisors – their functional manager and the project manager (or managers) they are reporting to.
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