id="n1">1
A quote by John Wesley Powell, 1834–1902, www.qotd.org/search/single.html?qid=71838.
2
Diane Coutu, “Why Teams Don't Work,” Harvard Business Review, May 2009, https://hbr.org/2009/05/why-teams-dont-work.
3
University of Phoenix, “University of Phoenix Survey Reveals Nearly Seven-in-Ten Workers Have Been Part of Dysfunctional Teams,” UOPX News, January 16, 2013,
1
A quote by John Wesley Powell, 1834–1902, www.qotd.org/search/single.html?qid=71838.
2
Diane Coutu, “Why Teams Don't Work,”
3
University of Phoenix, “University of Phoenix Survey Reveals Nearly Seven-in-Ten Workers Have Been Part of Dysfunctional Teams,” UOPX News, January 16, 2013, www.phoenix.edu/news/releases/2013/01/university-of-phoenix-survey-reveals-nearly-seven-in-ten-workers-have-been-part-of-dysfunctional-teams.html.
4
Anita Bruzzese, “How to Create Trust Among Cross-Functional Teams,” QuickBase (Blog), September 6, 2016, www.quickbase.com/blog/how-to-create-trust-among-cross-functional-teams.
5
Edward Dolnick,
6
Chris McChesney, Sean Covey, and Jim Huling, “How to Set Wildly Important Goals, and What They'll Do for You,”
7
Scott Berinato, “A Framework for Understanding VUCA,”
8
“Report: State of the American Workplace,” Gallup, February 28, 2017, www.gallup.com/services/176708/state-american-workplace.aspx.
9
Deloitte, “Global Human Capital Trends,” Deloitte University Press, 2016, https://dupress.deloitte.com/dup-us-en/focus/human-capital-trends/2016/human-capital-trends-introduction.html.
10
Deloitte, “Global Human Capital Trends,” Deloitte University Press, 2017, https://www2.deloitte.com/us/en/pages/human-capital/articles/introduction-human-capital-trends.html.
11
John P. Kotter, “Leading Change: Why Transformation Efforts Fail,”
12
Diane Coutu, “Why Teams Don't Work,”
13
“Apollo 13,” NASA, last modified September 19, 2013, https://www.nasa.gov/mission_pages/apollo/missions/apollo13.html.
14
Paul Sullivan, “Chicago Cubs Win World Series Championship with 8–7 Victory over Cleveland Indians,”
15
Linda Hill, Greg Brandeau, Emily Truelove, and Kent Lineback, “The Capabilities Your Organization Needs to Sustain Innovation,”
