Humanizing the Education Machine. Cahill Brian

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my years of experience at every level of business, I could see that we were dealing with one of the most fragmented, siloed, contentious, compartmentalized, and toxic institutional hairballs on the planet.

      I also knew that all interest groups behave tribally, shouting at one another in different languages on behalf of disconnected and incoherent constituencies. So naturally I was afraid that we might fall into gridlock, speaking at each other through our different professional languages and dialects.

      At the same time, it was strangely clear to me that none of those factors would prevent us from going forward. Part of my confidence was in seeing that John and Bill had such a strong and impressive circle of like-minded relationships ready to go. The goodwill in that room brought focus to the mission and not even a nibble on the hairball. I would later learn that how that goodwill was created was the secret to toppling silos.5

Figure 2.2 Michael Lagocki Scribing for Rex Miller

      The diversity of the stakeholders in Tampa, their strong and unique voices, and their deep levels of expertise were all very encouraging. As the facilitator, I had to listen, defer, and watch closely for the places and moments when the energy in the room coalesced. I leaned into the pools of enthusiasm or friction. I stirred each pot a bit and then watched it simmer. To my surprise, this group of leaders aligned more quickly than any group I had yet facilitated.

      But something else was going on. That meeting was one of those times when truth slowly dawns. I saw, and I think that others saw, that the needs, agendas, possibilities, and problems that called (or justified) this meeting were not the real reasons we were together. We were invaded by something larger than us. Because we were, for the most part, married, parents, and people who cared about community, public education was infinitely more than an issue. We could not talk about it and remain at a cerebral place. That plow sank deep into our personal and family experiences.

      And so it was that we settled into conversation that was deeply human; we talked about education as an experience (rather than a policy issue, governmental department, or budget item) and connecting with students as kids. We shared about our favorite teachers, or the other adults – coaches, cops, uncles, wardens, or drill sergeants – who made a difference in our past. Some began to open up about their battle scars from life in the trenches of K–12 education. Others talked about their own kids and their school-based injuries. But through it all, we were all reaching for that thing, that elemental thing in the center of our yearning. What was it? Then I saw that our conversational roads kept looping back to.. the kids.

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      1

      William J. Broad, “Deadly and Yet Necessary, Quakes Renew the Planet,” New York Times (January 11, 2005), www.nytimes.com/2005/01/11/science/deadly-and-yet-necessary-quakes-renew-the-planet.html? _r=0.

      2

      Dan Aykroyd and John Landis, The Blues Brothers, directed by John Landis, Universal Pictures (1980).

      3

      M. Rex Miller, The Commercial Real Estate Revolution: Nine Transforming Keys to Lowering Costs, Cutting Waste, and Dr

1

William J. Broad, “Deadly and Yet Necessary, Quakes Renew the Planet,” New York Times (January 11, 2005), www.nytimes.com/2005/01/11/science/deadly-and-yet-necessary-quakes-renew-the-planet.html? _r=0.

2

Dan Aykroyd and John Landis, The Blues Brothers, directed by John Landis, Universal Pictures (1980).

3

M. Rex Miller, The Commercial Real Estate Revolution: Nine Transforming Keys to Lowering Costs, Cutting Waste, and Driving Change in a Broken Industry (Hoboken, NJ: John Wiley & Sons, 2009).

4

MindShift is the process I developed for assembling thought leaders to tackle large and complex challenges. That process will be described throughout the book.

5

A silo is a large, vertical, and often airtight grain storage tube. The term silo used in business and this book refers to a department or an attitude of a group that has a vertical hierarchical structure, is isolated, and avoids connection to or communication with other organizational agencies or offices.

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<p>5</p>

A silo is a large, vertical, and often airtight grain storage tube. The term silo used in business and this book refers to a department or an attitude of a group that has a vertical hierarchical structure, is isolated, and avoids connection to or communication with other organizational agencies or offices.