move anyone else in. Still, she was the only person I knew so far, and she seemed nice, so I guess I was glad.
‘That’s great. Here’s to being roommates.’ I raised my glass and she clunked it obligingly. ‘I suppose we should have an early night given that it’s such a big day tomorrow what with the guests arriving.’ Kristy shot me a sideward glance and giggled, shaking her head.
‘Oh, Hannah, you’ve got a lot to learn.’ Before I could ask what she meant by that, she spoke again, but this time without her light tone.
‘Oh God,’ Kristy groaned as a group of six people entered the crew bar. There were three men and three women, each one tanned and buffed to perfection.
‘What?’ I asked, baffled by her reaction. Everybody I’d met so far had seemed lovely.
‘It’s the entertainment team,’ she said, leaving me still none the wiser. I watched in awe, as discreetly as I could, as they breezed past the bar and headed straight to a table. The taller blond man at the front nodded at the bartender as he passed. A short while after, the bartender went over with a tray of six mojitos and placed it down.
‘I didn’t know you could get a mojito in here,’ I whispered to Kristy.
‘You can’t,’ she replied, glaring at the bronzed table of perfection.
‘Okay, I feel like I’m part of a conversation I don’t really understand here. What have you got against those guys?’
‘The tall girl, Britney, and the smallest of the guys, the blond one, arrived last week when I did. They just seemed a bit loud and obnoxious and I’ve gathered from other crew members that the entertainment team are just renowned tossers – excuse my language.’ She paused to sip more wine. ‘They walk around the ship like they own it. They get special privileges, more free time, and their only job is to prance around on stage for a few hours each night.’
‘I’m sure they do more than prance,’ I said, taking the diplomatic route.
Kristy shot me a glance of no amusement. ‘They just don’t seem like nice people. You’d do well to avoid them.’ She downed the rest of her wine. ‘Fancy another?’
The next morning was a blur. Kristy bounced about like she’d had an evening detox and a good eight hours’ sleep, whereas I reflected the more realistic, six glasses of wine and two a.m. fall into bed that we’d had. A quick breakfast of a pastry, strong coffee, and fruit juice in the mess helped me ease myself back onto the path of normality, and after a bit of work glamming up with make-up, I could just about manage my first job of leaflet sorting.
A flurry of staff members whizzed about the ship, ensuring everything was perfect. At nine a.m., Kristy announced that it was time to set up our promotion stand in the main atrium. ‘I feel like I haven’t stopped,’ I complained, feeling the need for a nice cup of something caffeinated since the positive effects of my breakfast were wearing off.
‘You’ve not even started today. This is your position from now until three-thirty. At least. We need to sell as many spa treatments as we can today. Once people get into their cruise, they don’t get around to booking in to the spa, and then we get a bollocking.’
I was beginning to notice that Kristy had a penchant for bad language.
By eleven a.m. we’d perfected the display and slowly, guests began to board. Here we go. I pulled in a long, slightly shaky breath. The first couple I set eyes on were elderly. ‘We’re not going to hit them with the sales patter are we?’ I asked, certain Kristy would say no.
‘Yes, we hit everyone. It’s not up to you to decide what someone may or may not want. Besides that, we work on commission! Remember your training.’ She whispered the last part as the couple got within earshot of us. Kristy plastered a large fake smile onto her lips, which were caked in the brightest red lipstick I’d ever seen and made her teeth dazzle white. ‘Good morning and welcome aboard the Requiescence. I hope you enjoy your time on board and wondered if I can interest you in any of our deluxe spa treatments or packages this cruise? We can offer a ten per cent discount on any bookings made today as a special introductory offer.’
I was in awe; she didn’t take a breath.
‘No thank you, love,’ the frail white-haired lady said with a smile.
‘Well if you change your mind, we’re located on deck fourteen, fore. The entrance is port-side.’ She handed over a glossy leaflet, which the lady took politely before moving on.
‘Nicely done,’ I said when we were alone again.
‘Not really. The first day is always a tough sell. Expect most of them to be just like those two – they’re tired from travelling, and they just want to get into their cabins and shower. Some are even quite rude.’ She straightened her tunic in readiness for the next target.
‘If it’s such a tough sell, why do we bother?’
‘Because, it plants the seed … and it’s our job.’
I thought back to the time I rang all my customers, trying to win them back. ‘Good job I’m used to rejection.’ I sighed.
At four p.m. we had a muster drill for the guests up in the Jazz Lounge. I seemed to have forgotten most of my training, but luckily I was teamed with Kristy and followed her lead. As soon as the drill was complete, the ship’s deafening horn sounded, signalling our departure. I raced up to the promenade deck, which was already teeming with passengers, eager to see the sail-away. A wave (pardon the pun) of excitement hit me as we moved slowly out of the berth. I leant against the rail to watch as the giant ship moved so elegantly and gracefully from the cruise terminal, away from Fort Lauderdale.
Mansions lined the large port. Their vast gardens backing on to the water were so close, I was sure I could jump the distance from the ship should I have wanted to. Tiny boats were dotted around us with the people aboard waving as we passed the harbour wall and entered the open sea. Guests sipped champagne on the deck whilst looking back, waving farewell. It was magical, and for a moment, I forgot I was there to work. Instead, I was at one with the guests, finally enjoying the excited atmosphere of a cruise. If I closed my eyes, I could almost imagine Daniel there with me, at sea, as I’d always hoped he would be.
‘Come on.’ Kristy bashed my arm, breaking my moment. ‘Back to work.’
By half past five we were back up in the spa. Bizarrely, plenty of people had pre-booked treatments when they booked their cruises, so I actually got to do a few massages. It almost felt like being back at The Hollywood Hut. The spa seemed to attract all sorts – a well-heeled, well-to-do lady; the burly male owner of a building company. It didn’t matter; they were on holiday and making it count.
Marissa, an older, well-to-do American lady was my first customer. She’d been widowed for fifteen years and often cruised alone. I hadn’t even commenced buffing her nails when she asked: ‘What possessed you to pursue a life at sea away from all the people who care?’ in her southern-belle drawl.
I gave her the same short version of events that I’d given Kristy the previous day, to which she ummed and ahhed. ‘My husband, Earle, was a bore. He never wanted to do anything but sit on the front porch reading the paper. That was if he wasn’t working of course, which he was, most of the time.’
I smiled politely and continued to buff her nails.
‘What
