Recap: Ramping Up Is Often the Tedious Part
Agentive Gardening with Mr. McGregor
CHAPTER 7 Everything Running Smoothly
Recap: Smooth Sailing Is the Easy Part
Agentive Gardening with Mr. McGregor
A Nod to the Looping, Careening Rollercoaster of Trust
Recap: Handling Exceptions Is Often the Hard Part
Agentive Gardening with Mr. McGregor
CHAPTER 9 Handoff and Takeback
Recap: Handoff and Takeback Are the Achilles’ Heel of Agentive Systems
Traditional Usability for the Traditional Parts
Heuristic Evaluation for the Agentive Parts
Recap: Evaluate with Heuristics
CHAPTER 11 How Will Our Practice Evolve?
First, We’ll Be Selling the Concept
Then We’ll Be Working on Making Agents Smarter
Hopefully, We’ll Work on Having Them Fade Away
CHAPTER 12 Utopia, Dystopia, and Cat Videos
But Will the Internet Save Us?
Delivering Strict Services to the 99%
How Many Agents Are Too Many Agents?
Will We Lose the Skills We Hand Over to Agents?
What Will Agents Do to Our Self-Perception?
