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an overview of user experience and can serve as a basic introduction to the field. However, the methods in Chapters 5 through 9 aren’t just typical UX methods. They have been chosen because they educate and involve others who may not be familiar with or supportive of user-centered design, while requiring less time and fewer resources.
CONTENTS
UX 101
Where UX Professionals Come From
Getting Started
Establish a Point of View on the Work to Be Done
Building Support for Your Work
Dealing with Organizational Issues
Responses to Common Objections
Growing Yourself and Your Career
Making a Case for Career Growth
Planning and Discovery Methods
Research Methods
