to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Network Appliance Scorecard on the second next page of the Self-Assessment.
Your completed Network Appliance Scorecard will give you a clear presentation of which Network Appliance areas need attention.
Network Appliance
Scorecard Example
Example of how the finalized Scorecard can look like:
Network Appliance
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Network Appliance
Scorecard Example12
Network Appliance
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:43
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:73
CRITERION #6: CONTROL:89
CRITERION #7: SUSTAIN:101
Network Appliance and Managing Projects, Criteria for Project Managers:126
1.0 Initiating Process Group: Network Appliance127
1.1 Project Charter: Network Appliance129
1.2 Stakeholder Register: Network Appliance131
1.3 Stakeholder Analysis Matrix: Network Appliance132
2.0 Planning Process Group: Network Appliance134
2.1 Project Management Plan: Network Appliance136
2.2 Scope Management Plan: Network Appliance138
2.3 Requirements Management Plan: Network Appliance140
2.4 Requirements Documentation: Network Appliance142
2.5 Requirements Traceability Matrix: Network Appliance144
2.6 Project Scope Statement: Network Appliance146
2.7 Assumption and Constraint Log: Network Appliance148
2.8 Work Breakdown Structure: Network Appliance150
2.9 WBS Dictionary: Network Appliance152
2.10 Schedule Management Plan: Network Appliance155
2.11 Activity List: Network Appliance157
2.12 Activity Attributes: Network Appliance159
2.13 Milestone List: Network Appliance161
2.14 Network Diagram: Network Appliance163
2.15 Activity Resource Requirements: Network Appliance165
2.16 Resource Breakdown Structure: Network Appliance166
2.17 Activity Duration Estimates: Network Appliance168
2.18 Duration Estimating Worksheet: Network Appliance170
2.19 Project Schedule: Network Appliance172
2.20 Cost Management Plan: Network Appliance174
2.21 Activity Cost Estimates: Network Appliance176
2.22 Cost Estimating Worksheet: Network Appliance178
2.23 Cost Baseline: Network Appliance180
2.24 Quality Management Plan: Network Appliance182
2.25 Quality Metrics: Network Appliance184
2.26 Process Improvement Plan: Network Appliance186
2.27 Responsibility Assignment Matrix: Network Appliance188
2.28 Roles and Responsibilities: Network Appliance190
2.29 Human Resource Management Plan: Network Appliance192
2.30 Communications Management Plan: Network Appliance194
2.31 Risk Management Plan: Network Appliance196
2.32 Risk Register: Network Appliance198
2.33 Probability and Impact Assessment: Network Appliance200
2.34 Probability and Impact Matrix: Network Appliance202
2.35 Risk Data Sheet: Network Appliance204
2.36 Procurement Management Plan: Network Appliance206
2.37 Source Selection Criteria: Network Appliance208
2.38 Stakeholder Management Plan: Network Appliance210
2.39 Change Management Plan: Network Appliance212
3.0 Executing Process Group: Network Appliance214
3.1
