and rate it with the following in front of mind:
‘In my belief,
the answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Artificial Intelligence For IT Operations Scorecard on the second next page of the Self-Assessment.
Your completed Artificial Intelligence For IT Operations Scorecard will give you a clear presentation of which Artificial Intelligence For IT Operations areas need attention.
Artificial Intelligence For IT Operations
Scorecard Example
Example of how the finalized Scorecard can look like:
Artificial Intelligence For IT Operations
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Artificial Intelligence For IT Operations
Scorecard Example13
Artificial Intelligence For IT Operations
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:58
CRITERION #5: IMPROVE:74
CRITERION #6: CONTROL:90
CRITERION #7: SUSTAIN:103
Artificial Intelligence For IT Operations and Managing Projects, Criteria for Project Managers:128
1.0 Initiating Process Group: Artificial Intelligence For IT Operations129
1.1 Project Charter: Artificial Intelligence For IT Operations131
1.2 Stakeholder Register: Artificial Intelligence For IT Operations133
1.3 Stakeholder Analysis Matrix: Artificial Intelligence For IT Operations134
2.0 Planning Process Group: Artificial Intelligence For IT Operations136
2.1 Project Management Plan: Artificial Intelligence For IT Operations139
2.2 Scope Management Plan: Artificial Intelligence For IT Operations141
2.3 Requirements Management Plan: Artificial Intelligence For IT Operations144
2.4 Requirements Documentation: Artificial Intelligence For IT Operations146
2.5 Requirements Traceability Matrix: Artificial Intelligence For IT Operations148
2.6 Project Scope Statement: Artificial Intelligence For IT Operations150
2.7 Assumption and Constraint Log: Artificial Intelligence For IT Operations152
2.8 Work Breakdown Structure: Artificial Intelligence For IT Operations154
2.9 WBS Dictionary: Artificial Intelligence For IT Operations156
2.10 Schedule Management Plan: Artificial Intelligence For IT Operations159
2.11 Activity List: Artificial Intelligence For IT Operations161
2.12 Activity Attributes: Artificial Intelligence For IT Operations163
2.13 Milestone List: Artificial Intelligence For IT Operations165
2.14 Network Diagram: Artificial Intelligence For IT Operations167
2.15 Activity Resource Requirements: Artificial Intelligence For IT Operations169
2.16 Resource Breakdown Structure: Artificial Intelligence For IT Operations171
2.17 Activity Duration Estimates: Artificial Intelligence For IT Operations173
2.18 Duration Estimating Worksheet: Artificial Intelligence For IT Operations175
2.19 Project Schedule: Artificial Intelligence For IT Operations177
2.20 Cost Management Plan: Artificial Intelligence For IT Operations179
2.21 Activity Cost Estimates: Artificial Intelligence For IT Operations181
2.22 Cost Estimating Worksheet: Artificial Intelligence For IT Operations183
2.23 Cost Baseline: Artificial Intelligence For IT Operations185
2.24 Quality Management Plan: Artificial Intelligence For IT Operations187
2.25 Quality Metrics: Artificial Intelligence For IT Operations189
2.26 Process Improvement Plan: Artificial Intelligence For IT Operations191
2.27 Responsibility Assignment Matrix: Artificial Intelligence For IT Operations193
2.28 Roles and Responsibilities: Artificial Intelligence For IT Operations195
2.29 Human Resource Management Plan: Artificial Intelligence For IT Operations197
2.30 Communications Management Plan: Artificial Intelligence For IT Operations199
