How is the team tracking and documenting its work?
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92. How was the ‘as is’ process map developed, reviewed, verified and validated?
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93. Will team members regularly document their Basic Occupational Health Services work?
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94. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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95. Have all basic functions of Basic Occupational Health Services been defined?
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96. Is there a critical path to deliver Basic Occupational Health Services results?
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97. Are all requirements met?
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98. How do you gather requirements?
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99. What scope do you want your strategy to cover?
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100. Who defines (or who defined) the rules and roles?
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101. What sort of initial information to gather?
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102. Does the scope remain the same?
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103. What is the scope of the Basic Occupational Health Services work?
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104. When is the estimated completion date?
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105. How do you gather Basic Occupational Health Services requirements?
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106. Have the customer needs been translated into specific, measurable requirements? How?
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107. What information do you gather?
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108. When are meeting minutes sent out? Who is on the distribution list?
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109. Is full participation by members in regularly held team meetings guaranteed?
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110. Has a project plan, Gantt chart, or similar been developed/completed?
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111. What key stakeholder process output measure(s) does Basic Occupational Health Services leverage and how?
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112. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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113. What is out-of-scope initially?
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114. What is the scope of Basic Occupational Health Services?
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115. Has/have the customer(s) been identified?
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116. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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117. Does the team have regular meetings?
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118. How do you hand over Basic Occupational Health Services context?
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119. Will team members perform Basic Occupational Health Services work when assigned and in a timely fashion?
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120. What knowledge or experience is required?
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121. What baselines are required to be defined and managed?
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122. What are the tasks and definitions?
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123. The political context: who holds power?
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124. Is there a Basic Occupational Health Services management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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125. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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126. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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127. Who is gathering Basic Occupational Health Services information?
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128. What are the rough order estimates on cost savings/opportunities that Basic Occupational Health Services brings?
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129. What is the context?
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130. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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131. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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132. How do you manage unclear Basic Occupational Health Services requirements?
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133. What are the Basic Occupational Health Services tasks and definitions?
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134.
