Who are the Internet of Services improvement team members, including Management Leads and Coaches?
<--- Score
101. What are (control) requirements for Internet of Services Information?
<--- Score
102. Is there a critical path to deliver Internet of Services results?
<--- Score
103. Is the work to date meeting requirements?
<--- Score
104. What are the Internet of Services tasks and definitions?
<--- Score
105. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
<--- Score
106. What are the compelling stakeholder reasons for embarking on Internet of Services?
<--- Score
107. How often are the team meetings?
<--- Score
108. Are resources adequate for the scope?
<--- Score
109. How do you gather Internet of Services requirements?
<--- Score
110. How have you defined all Internet of Services requirements first?
<--- Score
111. Will team members regularly document their Internet of Services work?
<--- Score
112. In what way can you redefine the criteria of choice clients have in your category in your favor?
<--- Score
113. What knowledge or experience is required?
<--- Score
114. How would you define Internet of Services leadership?
<--- Score
115. Is there any additional Internet of Services definition of success?
<--- Score
116. Does the scope remain the same?
<--- Score
117. What defines best in class?
<--- Score
118. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
<--- Score
119. Is Internet of Services currently on schedule according to the plan?
<--- Score
120. What is in scope?
<--- Score
121. What critical content must be communicated – who, what, when, where, and how?
<--- Score
122. How will variation in the actual durations of each activity be dealt with to ensure that the expected Internet of Services results are met?
<--- Score
123. Has a high-level ‘as is’ process map been completed, verified and validated?
<--- Score
124. Are there any constraints known that bear on the ability to perform Internet of Services work? How is the team addressing them?
<--- Score
125. Who is gathering information?
<--- Score
126. Has a project plan, Gantt chart, or similar been developed/completed?
<--- Score
127. The political context: who holds power?
<--- Score
128. When are meeting minutes sent out? Who is on the distribution list?
<--- Score
129. Who defines (or who defined) the rules and roles?
<--- Score
130. Are the Internet of Services requirements complete?
<--- Score
131. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
<--- Score
132. What is the context?
<--- Score
133. Is data collected and displayed to better understand customer(s) critical needs and requirements.
<--- Score
134. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
<--- Score
135. Is the Internet of Services scope manageable?
<--- Score
136. Who approved the Internet of Services scope?
<--- Score
137. Who is gathering Internet of Services information?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Internet of Services Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1.
